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- Tasks: Process orders, provide customer support, and upsell products in a friendly environment.
- Company: A family-run business in South Cambridge with a supportive team culture.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Own transport needed; previous experience with Sage 200 is a plus.
- Why this job: Join a close-knit team and make a difference in customer experiences.
- Qualifications: Good knowledge of Microsoft Office and strong customer service skills required.
The predicted salary is between 28800 - 43200 £ per year.
A family business in South Cambridge is seeking a Sales Advisor to join their team. The role involves processing orders and enquiries, providing customer support, and upselling products.
Candidates should possess good knowledge of Microsoft Office and a strong understanding of customer service. Previous experience with Sage 200 is advantageous. This is a full-time position requiring candidates to have their own transport.
Office-Based Sales & Customer Care Specialist in Duxford employer: EC Resourcing Limited
Contact Detail:
EC Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office-Based Sales & Customer Care Specialist in Duxford
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. Show them you’re not just another candidate, but someone who genuinely wants to be part of their family business.
✨Tip Number 2
Practice your sales pitch! Since this role is all about upselling, prepare a few scenarios where you can demonstrate your skills. Think about how you would handle customer enquiries and turn them into sales.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on what the company values in a Sales Advisor and might even put in a good word for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Office-Based Sales & Customer Care Specialist in Duxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your Microsoft Office knowledge and any experience with Sage 200.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our family business. Share specific examples of how you've successfully handled customer enquiries or upsold products in the past.
Show Your Personality: We’re looking for someone who fits into our team, so let your personality come through in your application. A friendly tone can go a long way in showing us that you’re passionate about customer care and sales.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at EC Resourcing Limited
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products the company offers. This will help you confidently discuss how you can upsell and provide excellent customer support during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. This will demonstrate your understanding of customer service and how you can contribute to the team.
✨Brush Up on Microsoft Office and Sage 200
Since good knowledge of Microsoft Office is essential, practice using Excel, Word, and Outlook. If you have experience with Sage 200, be ready to discuss how you've used it in previous roles, as this could set you apart from other candidates.
✨Plan Your Journey
As the role requires your own transport, plan your route to the interview in advance. Arriving on time shows your commitment and organisational skills, which are crucial for a Sales Advisor position.