At a Glance
- Tasks: Support day-to-day management of residential properties and assist with customer service.
- Company: Well-established property business with a supportive culture.
- Benefits: Salary up to £36,000, 30+ days leave, and ongoing training.
- Other info: Dynamic role with a focus on customer service and professional development.
- Why this job: Kickstart your career in residential estate management with real growth opportunities.
- Qualifications: Experience in property management and strong organisational skills.
Location: Hackney Area
Salary: £32,000 – £36,000 DOE
Looking to build your career in residential estate management? We are recruiting on behalf of a well-established and highly regarded property business seeking an organised and proactive Assistant Property Manager to join their growing team. This is an excellent opportunity for someone with residential property experience looking to develop their career within residential estate management. You'll support the day-to-day management of a residential portfolio, gaining valuable experience in leasehold administration, service charges, compliance and customer service, all within a supportive and professional environment.
The Role
Working alongside experienced Property Managers, you'll play a key role in supporting the day-to-day management of a residential portfolio. This is a varied role with a strong administrative focus, where you'll become a key point of contact for leaseholders, tenants, residents and professional contacts.
Key Responsibilities
- Acting as the first point of contact for leaseholders, tenants and residents.
- Responding to enquiries by telephone, email and post in a professional and timely manner.
- Preparing and issuing annual and interim service charge demands.
- Processing and allocating service charge payments.
- Producing statements of account.
- Monitoring service charge arrears.
- Issuing reminder letters, final demands and pre-legal notices.
- Liaising with leaseholders regarding outstanding balances and payment plans.
- Preparing LPE1 management packs for property sales.
- Liaising with solicitors, managing agents, freeholders and leaseholders throughout the conveyancing process.
- Raising invoices and monitoring payment of administration fees.
- Updating leaseholder ownership records following property sales.
- Maintaining accurate leaseholder records and property documentation.
- Filing insurance documents, compliance certificates and lease documentation.
- Supporting general office administration, document production and telephone enquiries.
About You
We're looking for someone who enjoys working in a busy environment, has excellent attention to detail and takes pride in delivering exceptional customer service. You'll ideally have:
- Previous experience within residential property, estate management, lettings or property administration.
- Excellent organisational and administrative skills with strong attention to detail.
- Confident communication skills, both written and verbal.
- A proactive approach with the ability to manage a varied workload.
- Good IT skills and ideally experience using property management software.
- Experience with service charges, leasehold administration or LPE1 management packs would be advantageous but is not essential.
An understanding of the following would also be beneficial, although training and support will be provided:
- Residential leases.
- Service charge legislation.
- Landlord and Tenant legislation.
- Section 20 consultation procedures.
- Health & Safety requirements.
- Building insurance principles.
What's On Offer
- Salary of £32,000 – £36,000, depending on experience.
- 30+ days annual leave.
- A supportive and collaborative working environment.
- Ongoing training and professional development.
- Genuine opportunities for career progression within residential estate management.
- A varied and rewarding role where you'll continue to develop your technical knowledge and experience.
If you're looking to build a long-term career within residential estate management and want to join a business that genuinely invests in its people, we'd love to hear from you. Apply today or get in touch for a confidential conversation.
Assistant Property Manager in City of London employer: EC Recruitment Limited
Join a vibrant and supportive team at our North London office, where we prioritise employee growth and development within the property management sector. Our dynamic work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to deliver exceptional service. With competitive benefits and a commitment to work-life balance, we offer a rewarding environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Property Manager in City of London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like EC Recruitment Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like EC Recruitment Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit EC Recruitment Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Assistant Property Manager in City of London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Assistant Property Manager role at EC Recruitment Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at EC Recruitment Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where EC Recruitment Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to EC Recruitment Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at EC Recruitment Limited.
