At a Glance
- Tasks: Support the daily operations of a prestigious residential estate and lead the concierge team.
- Company: Join a reputable residential development in East London with a focus on exceptional service.
- Benefits: Competitive salary, 30+ days annual leave, pension, and ongoing training opportunities.
- Other info: Genuine opportunities for progression and a chance to make a real impact.
- Why this job: Take your property management career to the next level in a dynamic and supportive environment.
- Qualifications: Experience in property management or hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 40000 - 40000 £ per year.
Assistant Estate Manager East London £38,000 - £40,000 per annum Ready to take the next step in your property management career?
We're delighted to be recruiting on behalf of a prestigious residential development in East London, seeking an experienced Assistant Estate Manager to join their growing team.
This is an exciting opportunity for someone with a background in residential estates, property management, hospitality or front-of-house operations who enjoys leading people, solving problems and delivering an exceptional customer experience.
Working closely with the Estate Manager, you'll play a key role in the day-to-day management of the estate, supporting the concierge team, overseeing operational performance and helping to maintain the highest standards for residents and leaseholders.
The Role No two days will be the same.
You'll be responsible for supporting the smooth running of a busy residential estate, ensuring residents receive an outstanding level of service whilst leading and developing the concierge team.
You'll also deputise for the Estate Manager when required, making this an excellent opportunity for someone looking to progress into a senior management position.
Key Responsibilities Support the day-to-day operation of a prestigious residential estate.
Lead, motivate and develop the Concierge and Parcel Team.
Prepare staff rotas and manage holiday and sickness cover.
Handle escalated resident and leaseholder enquiries.
Liaise with contractors, suppliers and external stakeholders.
Produce weekly and monthly operational reports.
Maintain compliance records, estate documentation and operational procedures.
Support recruitment, onboarding and performance management of staff.
Assist with audits, invoicing and administrative reporting.
Manage access control systems, resident fobs and security procedures.
Carry out estate inspections to ensure consistently high standards.
About You We're looking for someone who can demonstrate: Previous experience within residential estate management, concierge management, front-of-house operations or hospitality management.
Experience leading and developing teams.
Excellent communication and customer service skills.
Strong organisational and administrative abilities.
A proactive, solutions-focused approach.
Confidence managing multiple priorities in a fast-paced environment.
Good working knowledge of Microsoft Office.
Experience using estate management systems such as Dwellant would be advantageous.
What's on Offer?
Salary of £38,000-£40,000 depending on experience.
Company pension. 30+ Days Annual Leave Ongoing training and career development.
A supportive and collaborative working environment.
Genuine opportunities for progression.
The opportunity to play a key role within a prestigious residential development.
If you're looking to take the next step in your property management career and would like to join a professional team committed to delivering exceptional service, we'd love to hear from you.
Apply today or contact EC Recruitment for a confidential discussion.
Assistant Estate Manager employer: EC Recruitment Limited
Join a vibrant and supportive team at our North London office, where we prioritise employee growth and development within the property management sector. Our dynamic work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to deliver exceptional service. With competitive benefits and a commitment to work-life balance, we offer a rewarding environment for those looking to make a meaningful impact in their careers.
