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- Tasks: Manage the onboarding process for new clients, ensuring compliance and a smooth experience.
- Company: Join EC Markets, a leader in global financial trading with a focus on innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Play a key role in safeguarding against financial crime while enhancing client experiences.
- Qualifications: Experience in client onboarding, KYC, AML, and compliance within financial services.
- Other info: Opportunity to grow in a fast-paced, regulatory-driven environment.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
EC Markets is an established leader in global financial trading and brokerage, providing innovative FX and CFD services to a diverse international client base. With a strong focus on regulatory compliance, client experience, and operational excellence, EC Markets continues to scale its operations while maintaining the highest governance standards.
About the Role
The Onboarding Specialist is responsible for managing the end-to-end client onboarding process, ensuring that all new clients are onboarded efficiently, accurately, and in full compliance with regulatory and internal requirements. The role plays a critical part in safeguarding the firm against financial crime risks while delivering a smooth and professional onboarding experience.
Responsibilities
- Manage end-to-end onboarding of new individual and corporate clients across EC Markets’ products and jurisdictions.
- Conduct detailed KYC, KYB, AML, and due diligence checks in line with FCA regulations and internal policies.
- Review and verify client documentation, source of funds/wealth, and risk profiles.
- Ensure onboarding decisions are documented clearly and supported by appropriate evidence.
- Liaise with Compliance, Risk, Sales, and Operations teams to resolve onboarding queries and escalations.
- Monitor onboarding queues to ensure SLAs and service standards are consistently met.
- Maintain accurate client records within onboarding and CRM systems.
- Identify, escalate, and help mitigate potential financial crime, sanctions, or fraud risks.
- Support periodic reviews, remediation exercises, and regulatory audits relating to client onboarding.
- Contribute to continuous improvement of onboarding processes, controls, and documentation.
- Stay up to date with regulatory changes impacting AML, KYC, and client due diligence requirements.
Qualifications
- Proven experience in a client onboarding, KYC, AML, or compliance role within FCA-regulated financial services.
- Strong understanding of AML/CTF frameworks, KYC standards, and financial crime risk management.
- Experience onboarding both individual and corporate clients.
- Familiarity with FCA requirements and regulatory expectations for client due diligence.
- High attention to detail with the ability to assess complex documentation accurately.
- Strong organisational skills and ability to manage multiple cases simultaneously.
- Confident communicator with the ability to work effectively with internal stakeholders.
- Proficiency in onboarding, CRM, and case management systems.
Required Skills
- Experience within FX, CFD, or capital markets environments.
- Knowledge of enhanced due diligence (EDD) and higher-risk jurisdictions.
- Experience supporting regulatory audits or remediation projects.
- Professional certifications such as ICA, ACAMS, or equivalent.
Onboarding Specialist in City of London employer: EC Markets UK
Contact Detail:
EC Markets UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Onboarding Specialist role.
✨Tip Number 2
Prepare for interviews by researching EC Markets and understanding their onboarding processes. We recommend practising common interview questions related to KYC and AML to show you’re ready to hit the ground running.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re always looking for passionate individuals to join our team!
We think you need these skills to ace Onboarding Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Onboarding Specialist role. Highlight your experience in client onboarding, KYC, and AML processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail: Since this role involves managing complex documentation, make sure to demonstrate your attention to detail in your application. A well-structured CV and error-free writing will show us you mean business!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at EC Markets UK
✨Know Your Regulations
Make sure you brush up on FCA regulations, KYC, and AML requirements before the interview. Being able to discuss these topics confidently will show that you understand the compliance landscape and are ready to tackle the responsibilities of the Onboarding Specialist role.
✨Showcase Your Attention to Detail
Prepare examples from your past experience where your attention to detail made a difference in onboarding clients or managing documentation. This role requires precision, so demonstrating your ability to handle complex documentation accurately will set you apart.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. You’ll need to liaise with various teams, so showcasing your communication skills during the interview is crucial. Consider role-playing common scenarios you might face in the position.
✨Demonstrate Continuous Improvement Mindset
Be ready to discuss how you've contributed to process improvements in previous roles. EC Markets values operational excellence, so sharing specific examples of how you’ve enhanced onboarding processes or mitigated risks will highlight your proactive approach.
