Markel is seeking an ambitious, people-focused Retentions Team Leader to join our Manchester Contact Centre operation. This is an exciting opportunity to take ownership of an established, high-performing team and deliver exceptional customer experiences and strong retention results.
You’ll lead a team of eight Retentions Advisors, providing coaching, guidance and performance management, with reporting to Adam Freeman.
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Manchester Retentions Team Leader: Coach, Grow, Deliver employer: EC Insurance Company
Markel International is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive professional development opportunities, a supportive culture that values mentorship, and the chance to make a significant impact on global actuarial practices. With a focus on strategic initiatives and strong stakeholder relationships, working here means being part of a forward-thinking team dedicated to excellence.
