At a Glance
- Tasks: Handle sales inquiries, prepare quotes, and provide technical guidance to customers.
- Company: Join EC Hopkins Limited, a leading distributor in the construction and utility sectors.
- Benefits: Full-time role with training provided and opportunities for growth.
- Other info: Exciting opportunity to learn about industrial tools and equipment in a supportive environment.
- Why this job: Be part of a dynamic team and help customers find the right tools for their projects.
- Qualifications: Strong technical aptitude and experience in sales or customer service preferred.
The predicted salary is between 28500 - 30000 £ per year.
Company Description
EC Hopkins Limited is a well established distributor of specialist tools and equipment.
Supplying to the construction, utility plus oil and gas industries as well as fabrication companies.
We have a wide range of Quality Products from large manufacturers such as Stanley and Husqvarna through to smaller specialist companies such as Fein, Hycon, Spitznas and others.
Role Description
The Internal Technical Sales role is a full‑time, on‑site position based in Birmingham.
The individual in this role will handle inbound and outbound sales inquiries, prepare quotations, process orders, and provide technical guidance.
Day-to-day activities include liaising with customers by phone and email, understanding application requirements, recommending suitable products, and coordinating with the warehouse and service teams to ensure timely delivery and after‑sales support.
Training on product ranges and technical features will be provided, but a willingness to learn and engage with technical details is essential.
Qualifications
- Strong technical aptitude with the ability to understand and explain industrial tools, construction equipment, and cutting solutions.
- Experience in internal sales, customer service, or account management within engineering, construction, hire, or related industries.
- Proficient communication skills, including clear written and verbal communication and confident telephone manner.
- Good IT skills, including use of CRM/ERP systems, email, and standard office software for quotations, order processing, and record‑keeping.
- Organizational and time‑management skills, with the ability to prioritize tasks, handle multiple enquiries, and meet deadlines.
- Previous experience with construction tools, diamond products, or utility/underwater equipment is an advantage but not essential.
- Relevant education or training in engineering, technical sales, construction, or a related field is beneficial.
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Internal technical sales in Birmingham employer: EC Hopkins Limited
EC Hopkins Limited is an excellent employer, offering a dynamic work environment in Birmingham where employees can thrive in the internal technical sales role. With a strong focus on employee growth and development, the company provides comprehensive training on product ranges and fosters a collaborative culture that values technical expertise and customer service excellence. Joining our team means being part of a well-established distributor with a commitment to quality products and exceptional after-sales support, making it a rewarding place for those looking to make a meaningful impact in the construction and utility industries.
