Office Manager

Make the extraordinary, everlasting - with us.

At EC, we craft extraordinary experiences that leave a lasting impression - not just for our clients, but for our people too.

We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life.

We're collaborative, down-to-earth, and serious about delivering quality - all while finding time for lightness and fun.

If you're someone who's curious, adaptable and excited to do meaningful work with a team that's got your back, we'd love to hear from you.

About the role

Our Office Manager role is for someone who takes real pride in creating environments where people can do their best work.

As Office Manager, you'll shape the day-to-day experience of our London office - ensuring it runs smoothly, feels welcoming, and supports both our team and our clients.

You'll have the opportunity to build and improve systems, bring structure to operational processes, and play a key role in maintaining a positive, high-performing workplace culture.

Alongside this, you'll provide light-touch support to the Managing Director, helping ensure their time is managed effectively and priorities stay on track.

Qualifications

• You have previous experience in an office administration or office management role
• Experience working in a fast-paced, client-facing environment
• Confidence managing multiple priorities and stakeholders
• Strong organisational skills with a structured, process-driven approach
• Proactive mindset, with the ability to spot issues and act independently
• Clear and professional communication skills
• Comfortable coordinating logistics, schedules, and suppliers
• You take pride in creating a positive and well-presented environment
• Naturally collaborative and approachable
• Detail-oriented and reliable
• Willing to take ownership and get involved wherever needed
• Key objectives
• Create a smooth, professional, and welcoming front-of-house experience for all visitors and employees
• Ensure the office environment is consistently well-run, organised, and fully resourced
• Deliver seamless meeting and workspace coordination across the business
• Maintain high standards across facilities, suppliers, and health & safety compliance
• Provide proactive administrative and scheduling support to the Managing Director
• Day-to-day responsibilities
• Front of house & office experience
• Act as the first point of contact for visitors, clients, and interviewees, ensuring a professional and welcoming experience
• Manage reception, including answering the main office line and intercom
• Keep reception and communal areas consistently tidy, organised, and inviting
• Coordinate visitor schedules to ensure smooth arrivals and appropriate hosting
• Office operations & supplies
• Manage office supplies, including kitchen stock, refreshments, and stationery and ensure budget trackers are accurate and up to date
• Ensure kitchens and communal areas are well maintained and fully stocked Carry out regular office walkthroughs to maintain standards and identify issues
• Maintain systems and processes that support an efficient office environment
• Meetings & workspace coordination
• Support meeting planning by coordinating room availability and layouts
• Prepare meeting rooms, including refreshments and setup
• Monitor rooms throughout the day to ensure they remain presentable
• Provide basic troubleshooting support for meeting room technology where required
• Facilities & compliance
• Coordinate building maintenance, including booking contractors and managing reactive issues
• Track planned preventative maintenance schedules and ensure compliance documentation is received
• Support health & safety monitoring (e. g. fire safety systems and routine compliance checks)
• Manage relationships with cleaning providers and oversee quality of service
• Onboarding & employee support
• Support new starters with first-day setup, including workspace readiness and packs
• Deliver office inductions and act as a key point of contact for queries
• Manage access control and visitor systems, including passes and sign-in processes
• Office culture & engagement
• Support company-wide events, including seasonal celebrations and all-company updates
• Help organise office initiatives, perks, and activities that contribute to a positive workplace culture
• Act as a core member of our Culture Committee, supporting the budget management, booking of social activities and supporting the calendar of engagement initiatives EC has through the year
• Operational coordination
• Manage office-related assets such as staff mobile devices
• Oversee day-to-day coordination with external vendors and service providers
• Support administrative processes relating to facilities, suppliers, and compliance
• Managing Director support
• Provide administrative support to the Managing Director
• Coordinate meetings, diaries, and scheduling logistics
• Assist with planning and organisation to ensure effective use of time
• Act as a reliable point of coordination for day-to-day support needs

Your voice. Your growth. Your experience.