At a Glance
- Tasks: Support client communications and assist in delivering exceptional live events.
- Company: Event Concept, a creative agency blending big ideas with meticulous execution.
- Benefits: Hybrid working, generous time off, wellbeing support, and a culture that champions your voice.
- Other info: Embrace a supportive culture focused on growth and collaboration.
- Why this job: Join a dynamic team and learn the ropes of client management in exciting projects.
- Qualifications: Organised, detail-oriented, and a natural communicator with a passion for live events.
The predicted salary is between 25000 - 32000 £ per year.
Make the extraordinary, everlasting — with us. At Event Concept, we craft extraordinary experiences that leave a lasting impression, not just for our clients, but for our people too. We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life. We’re collaborative, down-to-earth, and serious about delivering quality, all while finding time for lightness and fun. If you’re someone who’s curious, adaptable and excited to do meaningful work with a team that’s got your back, we’d love to hear from you.
About the Role
We’re looking for an Account Executive to join our Growth team. This is an entry-level role, ideal for someone looking to build a career in client management and live events. You’ll work closely with Account Directors and the wider team to support the delivery of exceptional client experiences with a focus on admin, coordination and task-based responsibilities. This is a brilliant opportunity to learn the ropes, contribute to exciting projects, and grow within a fast-paced, creative environment.
You’ll Thrive Here If …
- You’re organised, detail-oriented and love a good to-do list.
- You enjoy research – whether that’s venues, industry trends, client news – or whatever the need might be.
- You’re a natural communicator, clear, friendly and professional.
- You’re proactive and willing to roll up your sleeves to get things done.
- You’re curious about the world of live events and want to learn more.
- You’re a team player who enjoys collaborating across disciplines.
- You’re calm under pressure and can juggle multiple tasks with ease.
- You’re excited to grow and develop in a supportive, values-led culture.
You don’t have to tick every box, we care just as much about curiosity, adaptability and a growth mindset as we do experience on paper.
What You’ll Be Doing
Client Support & Coordination- Assist the Growth team with day-to-day client communications and admin.
- Help prepare pitch decks, presentations and client-facing documents.
- Support with research tasks - venues, suppliers, costs, feasibility.
- Attend internal briefings and meetings, taking notes and following up on actions.
- Help maintain client records and project documentation to a high standard.
- Be a friendly, professional point of contact for clients when needed.
- Collaborate with Creative, Content, Production and Project teams to support delivery.
- Help manage timelines, trackers and internal systems to keep projects on course.
- Assist with budget tracking and purchase orders under guidance.
- Join onsite teams to support event delivery when required.
- Contribute to a positive, inclusive team culture.
- Live our values - Always Excellent, Creative Ingenuity, Do More With Less, Passionately Proud, Talk, What’s Next?
- Use your voice - share ideas, ask questions, and help us do things better.
- Be open to feedback and committed to your own growth and development.
What It’s Like at EC
At EC, we’re a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other’s backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self — it’s more than just a job.
Ready to Apply?
If this role excites you but you’re not sure you meet every requirement - we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective. Hit "Apply" and share your CV. Need any adjustments to make the process more accessible? Just let us know — we’re happy to support you.
Our Hiring Process
While the steps may vary by role, here’s what you can generally expect:
- A short Teams call to say hello
- A task or survey to understand how you work
- A face-to-face interview with your future team
- A culture conversation to make sure it’s a match both ways
We’ll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming.
Our voice. Your growth. Your experience.
Account Executive employer: Ec Group
At Event Concept, we pride ourselves on being an exceptional employer that fosters creativity and collaboration in a vibrant environment. Our commitment to employee growth is evident through our supportive culture, hybrid working options, and generous time off, ensuring that every team member feels valued and empowered to contribute their unique ideas. Join us to embark on a rewarding career in live events where your voice matters and your potential is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Ec Group value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Ec Group a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Ec Group!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Ec Group.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Ec Group!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Ec Group
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
