2nd Line IT Engineer

2nd Line IT Engineer

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch IT support and troubleshoot complex tech issues.
  • Company: Join a growing IT team in a dynamic environment.
  • Benefits: Competitive salary, career growth, and a supportive team culture.
  • Other info: Exciting opportunities for professional development and learning.
  • Why this job: Make a real difference by ensuring systems run smoothly and securely.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 31500 - 38500 £ per year.

Second Line IT Engineer £30,000 - £33,,000 per annum, dependent on Experience St Albans, Herts My client is recruiting a Second Line IT Engineer to join their growing IT team.

The successful candidate will prove high-quality second-line technical support resolving more complex IT issues, maintaining infrastructure, and supporting the delivery of IT projects.

Working closely with and reporting to the Head of IT, you will help ensure our systems remain secure, reliable and efficient, enabling the teams to provide an exceptional service to their clients.

A broad role, with responsibilities including : Act as the escalation point for technical issues that cannot be resolved by first-line support Diagnose and resolve hardware, software, operating system and application issues Troubleshoot networking, printer, telephony and remote access problems Support Microsoft Windows desktop environments and Microsoft 365 applications Install, configure and maintain desktops, laptops, mobile devices and peripherals Maintain accurate documentation within the IT service desk system Assist with the administration and maintenance of the firms' servers, network and cloud infrastructure Support Active Directory and Microsoft Entra ID user administration Assist with Microsoft 365 admin...

2nd Line IT Engineer employer: EC Appointments Ltd

As a Paralegal specialising in domestic abuse, you will join a compassionate team dedicated to providing trauma-informed legal services to survivors. Our supportive work culture prioritises employee well-being and professional growth, offering ongoing training and development opportunities in a meaningful field. Located in a vibrant community, we are committed to making a positive impact while ensuring our staff feel valued and empowered.

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Contact Details:

EC Appointments Ltd Recruitment Team

We think you need these skills to ace 2nd Line IT Engineer

Technical Support
Troubleshooting
Microsoft Windows
Microsoft 365
Hardware Diagnosis
Software Diagnosis
Networking