Customer / Client Support Coordinator
Rickmansworth, Herts. £28,000 - £32,000.
On site role, Monday to Friday 8am - 5pm.
Fabulously busy and varied role joining award winning contractors, building new homes and developments. Ideal for you if you enjoy variety, have excellent communication skills and are keen to get stuck in with busy team and department.
Working as part of a team, reporting to the senior co ordinator responsibilities include
*To manage and oversee all servicing & maintenance requirements across the developments
*To obtain quotations from contractors for servicing & maintenance in-line with the Employer’s Requirements
*Liaise with contractors, clients and occupiers to arrange the required appointments for servicing & maintenance
*Collate all servicing & maintenance certification and keep accurate records on system
*Keep track and collate all costs incurred from any abortive or unsuccessful calls to the development or properties for servicing & maintenance
*To assist the Senior Coordinator in recording all defects for developments and assist in liaising with subcontractors/suppliers to ensure that they attend to all defects
*To assist the Senior Coordinator in chasing contractors/suppliers regularly to for any updates on their appointed developments and record this on the system
*Where required obtain quotations from contractors/suppliers for replacement parts etc.
*Ensure accurate and detailed up to date records are kept on Halo (CRM System) & Share Point
*Support where necessary with generating weekly reports to clients for developments
*Attend sites with a member of the Senior Team prior to handover for familiarisation visits. Including taking photographs and evidence any potential issues and report to the Senior Team
For more information and to apply please send your CV
Client / Customer Support Coordinator in Rickmansworth employer: EC Appointments Ltd Careers
Join a highly regarded law firm in Harrow, Middlesex, where you will be supported by experienced professionals in a collaborative and dynamic work environment. We offer competitive salaries, opportunities for professional development, and a culture that values ambition and client-focused service, making it an ideal place for newly qualified solicitors to thrive and grow their careers.
Contact Details:
EC Appointments Ltd Careers Recruitment Team
