At a Glance
- Tasks: Lead the Lending Operations team and drive operational excellence in SME lending.
- Company: Join Ebury, a rapidly expanding FinTech company with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career growth.
- Other info: Be part of a meritocratic culture that values your contributions and ideas.
- Why this job: Shape the future of lending operations and make a real impact in a dynamic environment.
- Qualifications: Experience in SME lending, strong leadership skills, and an analytical mindset.
The predicted salary is between 60000 - 80000 € per year.
We are seeking a bright, ambitious, and self‑motivated leader to lead our Lending Operations team. As Ebury continues its rapid global expansion, this role is critical in ensuring our SME lending and supplier finance products scale efficiently. You will lead the team responsible for the end‑to‑end processing of lending transactions, driving operational excellence, and partnering with Product and Technology to build the future of our lending infrastructure.
Core Responsibilities
- Operational Leadership & Execution
- Team Oversight: Lead and manage the team responsible for receiving, processing, and approving supplier finance transactions for Ebury’s SME client base.
- Performance Management: Set, monitor, and ensure the team consistently meets or exceeds Service Level Agreements (SLAs) and internal quality standards.
- Escalation Management: Act as the primary point of clinical escalation for complex queries, resolving bottlenecks to ensure seamless transaction flow.
- Strategy, Scaling & Continuous Improvement
- Operational Design: Collaborate with Product, Legal, and Credit departments to design and implement workflows for new products taking into account cross‑border jurisdictional variations.
- Process Engineering: Identify opportunities to improve processing efficiency and client experience. Define requirements for system enhancements and automation.
- Scalability: Transform manual processes into scalable, automated frameworks capable of supporting Ebury’s high‑growth trajectory.
- Risk & Compliance
- Control Design: Maintain a robust understanding of Trade‑Based Money Laundering (TBML) risks, implementing controls and identifying "red flags" to mitigate risk.
- Regulatory Alignment: Ensure all lending operations remain compliant with local and international regulations.
Experience & Requirements
- Lending Expertise: Knowledge of SME lending and trade operations.
- FX Proficiency: A solid understanding of FX products (Spot, Fixed Forwards, Window/Parallel Forwards) and their application within lending structures.
- Leadership Track Record: Proven experience managing teams in a fast‑paced, high‑change environment (e.g., FinTech or high‑growth Financial Services).
- Analytical Mindset: Exceptional problem‑solving skills with the ability to provide solutions that balance scalability, efficiency, and risk.
- Communication: Strong interpersonal skills and stakeholder management with the ability to build relationships across all areas of the business including Product, Credit, and Legal departments. The role requires effective communication, with the ability to take ownership of both team and client issues and remain accountable through to resolution.
- Adaptability: A proactive "continuous improvement" mindset, comfortable navigating the ambiguity of a rapidly evolving product suite.
Why Join Us?
This is a pivotal role within Ebury’s Lending and Payment Operations. You will have the autonomy to shape a department, drive technological change, and progress your career in a company that values meritocracy and innovation.
Trade Finance/Lending Operations Lead employer: Ebury
Ebury is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Trade Finance/Lending Operations Lead role in London. With a strong emphasis on employee growth and meritocracy, you will have the opportunity to shape the future of lending operations while collaborating with cross-functional teams in a hybrid work environment. Our commitment to operational excellence and continuous improvement ensures that you will be part of a forward-thinking organisation that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Finance/Lending Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in lending operations. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your problem-solving skills! Since the role requires an analytical mindset, think through common scenarios you might face in lending operations. Be ready to discuss how you'd tackle challenges and improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Ebury and contributing to our exciting growth journey.
We think you need these skills to ace Trade Finance/Lending Operations Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Trade Finance/Lending Operations Lead role. Highlight your leadership experience and any relevant knowledge of SME lending and trade operations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence or improved processes in previous positions.
Showcase Your Analytical Skills:We love candidates who can think critically! In your application, mention instances where you've solved complex problems or improved efficiency. This will demonstrate your analytical mindset and ability to handle challenges.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ebury!
How to prepare for a job interview at Ebury
✨Know Your Stuff
Make sure you brush up on your knowledge of SME lending and trade operations. Understand the key products, especially FX products like Spot and Fixed Forwards, as they’ll likely come up in conversation. Being able to discuss these confidently will show that you're not just a leader but also a knowledgeable expert.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in fast-paced environments. Think about specific challenges you've faced and how you resolved them. This will demonstrate your ability to lead and inspire a team while driving operational excellence.
✨Be Ready for Problem-Solving
Expect to be asked about complex queries and bottlenecks you've encountered in previous roles. Have a few scenarios ready where you identified issues and implemented solutions that improved efficiency or client experience. This will highlight your analytical mindset and proactive approach.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since this role involves collaboration with various departments, being able to communicate your ideas and strategies effectively is crucial. Prepare to discuss how you’ve built relationships across teams and managed stakeholder expectations.
