Senior Product Manager - Activation Platform

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

Product Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week.

We’re building the platform capabilities that will power Ebury's future, enabling faster global expansion, reducing time-to-market for new products, and creating the technical foundation for our client onboarding and activation experiences. This is a critical role where you’ll balance the urgent needs of product delivery with the strategic vision of building scalable platform infrastructure. You’ll lead the development of our platform domain, including capabilities like our form builder, API-driven onboarding, etc. These aren’t just internal tools, they’re the foundation that will reduce onboarding journey build time from days to minutes, enable true API-first product capabilities, and unlock our ability to scale across new markets and partner channels.

Define and drive platform vision

• Develop the platform strategy for your area, ensuring alignment with overall product goals and company direction.
• Translate this vision into a clear, actionable roadmap that balances short-term delivery needs with long-term platform capabilities.

Build platform capabilities that enable velocity

• Own the development of core platform systems including the form builder, API triggered journeys, and modular micro-frontend components.
• Your work will directly accelerate our ability to launch new markets, expand partner integrations, and reduce manual effort in onboarding and activation flows.

Evangelise and create alignment

• Ensure all stakeholders, from engineering teams to commercial leadership, understand the platform vision, have the context they need, and are aligned on where we’re heading.
• You’ll be the voice that bridges platform capabilities with business outcomes.

Champion both the customer and the internal developer

• Represent end users going through client facing journeys whilst also understanding the needs of internal product teams who will build on your platform.
• Balance the customer experience with developer experience to create solutions that serve both.

Author requirements and manage complexity

• Translate market observations, technical constraints, and stakeholder feedback into a prioritised backlog.
• Write clear specifications that handle the complexity of authorisation systems, multi-tenant architectures, and API integrations whilst maintaining focus on real-world applications.
• Partner closely with engineering, onboarding teams, CRM, commercial, and international markets to discover platformisation opportunities.
• Work hand-in-hand with technical leads to make architectural decisions that will scale globally.

Define and track success metrics

• Own the measures that define success for your platform capabilities, from build time reduction to API adoption rates.
• Make these metrics visible, interpret them into actionable insights, and use them to drive continuous improvement.

Make tough prioritisation calls

• Balance the needs of urgent product delivery against building platform capabilities that will pay dividends in the future.
• Navigate competing priorities from multiple stakeholders whilst maintaining a clear, understandable roadmap.

Identify new opportunities

• With your deep understanding of customer needs, technical capabilities, and market dynamics, you’re uniquely positioned to identify and develop new platform opportunities that unlock business value.

What you’ll need

• 5+ years of product management experience, with at least 2-3 years building technical platforms, APIs, or developer-facing products.
• You’ve shipped platform capabilities that were adopted by internal or external teams.
• Strong technical fluency: You understand APIs, authentication and authorisation systems, data flows, backend architecture, and frontend frameworks.
• You can hold your own in technical discussions with senior engineers, challenge architectural decisions constructively whilst translating complex technical concepts to non-technical stakeholders.
• Platform thinking: You instinctively identify opportunities to build once and leverage many times.
• You understand the difference between building product features and building the platform capabilities that enable features.
• You’ve dealt with the tension between delivery pressure and platform investment, and know how to navigate it.
• Proven ability to lead in a matrix organisation: You’ve driven complex, cross-functional initiatives from ideation through launch.
• You know how to build consensus, manage multiple stakeholders with competing needs, and deliver results in ambiguous environments.
• Exceptional communication skills: You can explain technical architecture to commercial teams and business requirements to engineers.
• You’re comfortable presenting to senior leadership and can translate between technical and non-technical audiences seamlessly.
• Execution focus with attention to detail: You get things done. You’re methodical, data-driven, and emphasise shipping whilst paying attention to the important details.
• You make decisions based on evidence, customer feedback, and measurable success criteria.
• Customer and stakeholder empathy: You’re not just the voice of the customer, you can channel marketing, finance, engineering, support, and operations perspectives.
• You understand that great platform products serve multiple audiences with different needs.
• Experience with relevant technologies: Familiarity with micro frontends, building systems, authorisation frameworks (e.g., Keycloak), API design, and modern cloud infrastructure is valuable.
• Experience in fintech, onboarding flows, or regulated industries is a plus.

Bonus Points

• Background in engineering or a technical role before moving into product management.
• Experience building platforms that serve both B2B and B2B2C use cases.
• Knowledge of KYC/AML flows, identity verification, or financial services onboarding.
• Hands-on experience with API documentation, developer portals, or SDK development.
• Understanding of internationalisation, localisation, and multi-market product challenges.
• Bachelor's degree in Computer Science, Engineering, or a related technical field.

Why this Role Matters

You’ll be setting the foundation for how Ebury scales globally. The platform capabilities you build will determine how quickly we can enter new markets, how efficiently we can onboard partners, and how effectively we can compete in the years ahead. This is a high-impact role where your work will be felt across the entire organisation. We’re at an inflection point, moving from a delivery-focused organisation to one where platform thinking enables exponential growth. You’ll have the opportunity to shape that transformation and build something that outlasts any single product feature.

Why Ebury?

• Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central London Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!