Revenue Operations Associate
Revenue Operations Associate

Revenue Operations Associate

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Revenue Operations Associate, optimising client dealing processes and enhancing performance.
  • Company: Ebury is a leading global fintech firm empowering businesses to expand internationally since 2009.
  • Benefits: Enjoy competitive salary, mentorship, cutting-edge tech, and a supportive culture with great benefits.
  • Why this job: Make an impact in a fast-growing industry while developing your career in a dynamic environment.
  • Qualifications: 3+ years in financial services, preferably in a front office or sales operations role.
  • Other info: Work onsite in central London and be part of a diverse, inclusive team committed to innovation.

The predicted salary is between 36000 - 60000 £ per year.

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in , we’ve grown to a diverse team of over 1, professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.

Revenue Operations Analyst

Ebury London Office – Hybrid: 4 days in the office, 1 day working from home per week

Reports to: VP of Repeat Business

About the role:

Working in a multi faceted role within the global front office team focusing on the Client Portfolio Management (CPM) side of the business. This is a unique opportunity for someone to make their mark in a fast growing and high performing business.

Owner of CPM Efficiency; responsible for front-to-back problem mapping and owning the delivery of improvements related to dealing processes, routines, and policies.

  • Processes (with various back office departments)
  • Optimise Routines (ensure routines such as pipeline reviews are scheduled and taking place, as well as actions logged and followed up)
  • Policies & SOPs are up to date
  • KPI tracking (increase visibility and issue resolution)
  • Portfolio Segmentation

  • Revamp how we allocate clients to the portfolio management team
  • Revamp framework on client engagement expectation in line with client segment
  • Raising the bar on overwatch performance. ‘Overwatch’ is a KPI measuring client churn and the success of our upsell efforts.

  • In depth analysis and feedback to Heads of CPM, Country Managers and CPMs. Highlight where we are performing well and/or badly.
  • Act as an overwatch champion, providing consistent performance updates to CPMs
  • Commercial AI adoption and transformation to help manage a large global Client Portfolio Management team ( people) at scale

  • Training routines
  • Analysis from client calls to show where we are/aren’t cross selling products
  • Client account planning
  • Pipeline reviews
  • Head of CPM performance monitoring

  • Tracking and showing performance vs metrics
  • Supporting problematic areas
  • Experience & Competencies:

  • Open to exceptional graduates with a first-class degree in a technical discipline at a highly regarded university
  • Preferred 3+ yrs professional experience within financial services
  • Working knowledge of SQL
  • A background working closely with sales and account management teams
  • A track record of strong academic or professional achievement
  • Self starting & proactive
  • Very strong analytical skills
  • A great communicator
  • Why Ebury?

  • Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
  • Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
  • Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
  • Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
  • Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
  • Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
  • Central Office: A fantastic location with excellent transport links.
  • Click the ‘Apply’ Today and discover your potential at Ebury!

    You can also connect with me on LinkedIn – Cheryl Davidson

    #LI-CD1
    #LI-HYBRID

    Revenue Operations Associate employer: Ebury

    Ebury is an exceptional employer, offering a dynamic and supportive culture where collaboration and personal growth are at the forefront. With competitive salaries, dedicated mentorship from experienced managers, and clear pathways for career progression, employees are empowered to thrive in a fast-paced fintech environment. Located in central London, the office boasts excellent transport links and a diverse team that celebrates inclusivity and innovation, making it a fantastic place to launch your career.
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    Contact Detail:

    Ebury Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Revenue Operations Associate

    ✨Tip Number 1

    Familiarise yourself with Ebury's core values and mission. Understanding their commitment to empowering businesses through innovative financial solutions will help you align your responses during interviews and demonstrate your enthusiasm for the role.

    ✨Tip Number 2

    Network with current or former employees on LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific challenges faced by the Revenue Operations team, which you can reference in your discussions.

    ✨Tip Number 3

    Prepare to discuss your analytical skills in detail. Since the role requires strong analytical capabilities, think of specific examples from your past experience where you've successfully used data to drive improvements or solve problems.

    ✨Tip Number 4

    Stay updated on trends in the fintech industry, particularly around revenue operations and client management. Being knowledgeable about current developments will not only impress your interviewers but also show your genuine interest in the field.

    We think you need these skills to ace Revenue Operations Associate

    Analytical Skills
    Problem-Solving Skills
    Client Portfolio Management
    Process Optimisation
    KPI Tracking
    Training and Development
    Performance Analysis
    Documentation Maintenance
    Sales Operations
    Financial Services Knowledge
    Proactive Attitude
    Communication Skills
    Collaboration Skills
    Attention to Detail

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in financial services and any front office roles. Emphasise your analytical skills and any achievements that demonstrate your ability to improve processes or performance.

    Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Ebury and how your background aligns with their mission. Mention specific experiences that showcase your problem-solving abilities and proactive nature.

    Highlight Relevant Skills: Focus on skills that are particularly relevant to the Revenue Operations Associate position, such as KPI tracking, process optimisation, and training capabilities. Use examples from your past roles to illustrate these skills.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Ebury

    ✨Understand the Role

    Make sure you have a clear understanding of the Revenue Operations Associate role. Familiarise yourself with the key responsibilities, such as dealing efficiency and KPI tracking, so you can discuss how your experience aligns with these tasks.

    ✨Showcase Analytical Skills

    Since strong analytical skills are crucial for this position, prepare examples from your past experiences where you've successfully used data analysis to drive improvements or solve problems. Be ready to discuss specific metrics and outcomes.

    ✨Demonstrate Proactivity

    Ebury values self-starters, so come prepared with examples that showcase your proactive approach. Discuss instances where you took the initiative to improve processes or support your team, especially in a fast-paced environment.

    ✨Engage with Company Culture

    Research Ebury's culture and values, particularly their commitment to diversity and inclusion. Be ready to share how you can contribute to a collaborative environment and why you resonate with their mission to empower businesses globally.

    Revenue Operations Associate
    Ebury
    Location: London
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    • Revenue Operations Associate

      London
      Full-Time
      36000 - 60000 £ / year (est.)
    • E

      Ebury

      201-500
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