Senior Product Manager, FinTech in London

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future. FX Senior Product Manager - Hedging conversionEbury London Office - Hybrid: 4 days in the office, 1 day working from home per weekAs Ebury scales globally, we are evolving from a delivery-led organisation into a platform-led product company - building shared foundations that allow teams to move faster, operate safely in regulated environments and deliver high-quality client experiences across channelThe OpportunityWe're looking for a Senior Product Manager to own one number: the share of Ebury's clients who convert into hedgers — and to build the journeys, workflows and decision tools that get them there. This role builds the layer that changes that: guided journeys and lifecycle workflows that carry a client from unaware exposure to a first hedge to a standing policy — and the decision tools that let both the client and their CPM understand the client's international business well enough to make the right call, not just the next call. You'll sit at the intersection of product, data, and commercial, working closely with: Journeys & Lifecycle WorkflowsThe path from spot client Hedge-active policy client, and every drop-off point along itGuided, staged journeys rather than one-off prompts: the right message, to the right client, at the moment their exposure is real to themTriggered workflows off real events, a new currency pair, a large invoice, a rate move against them, a forward maturingUnderstanding what separates the clients who convert from the ones who don't, and building for the differenceDecision Tools for ClientsShowing a client what their international business is actually exposed to, in their own numbers and their own currenciesExposure views, scenario and impact modelling, MTM and forward comparisons a finance lead can act on without trainingTurning "should I hedge?" into a question the client can answer for themselves, with confidenceBalancing honesty about risk against simplicity of decision, the goal is a well-made decision, not a sold oneTooling for CPMsGiving CPMs a portfolio-level view of client exposure, trades and performance, so they know who to talk to and what to say before the client asksSurfacing the signals that make a conversation timely: unhedged exposure, changing trade patterns, policy lapsesLearning from the conversations that already convert clients, and productising themRepeat Hedging & PolicyTurning a first hedge into a second and a thirdMoving clients from ad-hoc trades onto a standing hedging policy they run every monthStatements, notifications and review moments that build the habit and prove the value after the factExperimentation & MeasurementA cadence of A/B tests across the journey, not a feature backlogReading results honestly, including the ones that kill your own ideasBuilding the measurement so conversion, and what's driving itWhat success looks like (12-18 months)Spot-to-hedger conversion rate is measurably higher, and you can attribute the liftA meaningful share of new hedgers convert through product journeys rather than a CPM conversationCPMs work from exposure signals in a tool instead of instinct and spreadsheets, and cover more clients as a resultClients can articulate their own FX exposure — and clients who hedge once come back without being calledMore hedgers move onto hedging policies rather than trading ad hocProduct — not people — becomes the primary driver of hedging conversionWhat makes this role hardYou're changing behaviour, not shipping features. Clients and CPMs need different views of the same truth, and building for one badly makes the other worse but the CPMs must know what the client can see to have consultative conversationsThe baseline isn't zero. Client data is incomplete, trade history is a proxy for intent, and being confidently wrong about someone's exposure destroys trust instantly. You're helping non-experts make decisions with real financial consequences. You'll navigate real-world complexity: regional and regulatory nuance, credit and margin implications, and client segments with genuinely different needs. Must-have:4+ years of product management experience, including at least one role owning conversion, adoption or engagement outcomes end-to-endStrong analytics and experimentation skills — funnel analysis, cohort and retention analysis, designing and interpreting A/B testsExperience designing lifecycle journeys or triggered workflows, and the messaging that carries themFluent English (daily collaboration with global commercial, tech and Legal/Compliance/Risk stakeholders)Nice-to-have: Familiarity with foreign exchange, hedging or other asset classesExperience in fintech or regulated financial productsExperience building internal or advisor-facing tooling alongside client-facing productLocalisation awarenessCore CapabilitiesStrong Product Fundamentals — breaks down ambiguous problems into clear product opportunities; comfortable working across UX, data and operations; understands that conversion is earned, not shipped. Analytical Depth — partners with Data rather than outsourcing the thinking; Commercial Awareness — understands how product decisions land in revenue and margin; Competitive Starting Salary with an annual discretionary bonusthat truly rewards your performance from day one. Clear, Accelerated Career Progression: Generous Benefits Package: Central London Office: You can also connect with me on LinkedIn - Fabienne Zigrit#LI-FZ1#LI-HYBRIDAbout usEbury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. To help businesses operate and scale globally. At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars. We believe in inclusion. Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.