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- Tasks: Lead the Lending Operations team and ensure efficient processing of lending transactions.
- Company: Join Ebury, a fast-growing fintech firm with a collaborative culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career advancement.
- Why this job: Shape the future of cross-border finance while driving innovation in lending operations.
- Qualifications: Experience in SME lending and strong leadership skills required.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we have grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You will play a key role in shaping the future of cross-border finance while advancing your own career in a dynamic, high-growth industry.
We are seeking a bright, ambitious, and self-motivated leader to lead our Lending Operations team. As Ebury continues its rapid global expansion, this role is critical in ensuring our SME lending and supplier finance products scale efficiently. You will lead the team responsible for the end-to-end processing of lending transactions, driving operational excellence, and partnering with Product and Technology to build the future of our lending infrastructure.
Responsibilities
- Operational Leadership & Execution
- Team Oversight: Lead and manage the team responsible for receiving, processing, and approving supplier finance transactions for Ebury's SME client base.
- Performance Management: Set, monitor, and ensure the team consistently meets or exceeds Service Level Agreements (SLAs) and internal quality standards.
- Escalation Management: Act as the primary point of clinical escalation for complex queries, resolving bottlenecks to ensure seamless transaction flow.
- Operational Design: Collaborate with Product, Legal, and Credit departments to design and implement workflows for new products taking into account cross-border jurisdictional variations.
- Process Engineering: Identify opportunities to improve processing efficiency and client experience. Define requirements for system enhancements and automation.
- Scalability: Transform manual processes into scalable, automated frameworks capable of supporting Ebury's high-growth trajectory.
- Control Design: Maintain a robust understanding of Trade-Based Money Laundering (TBML) risks, implementing controls and identifying "red flags" to mitigate risk.
- Regulatory Alignment: Ensure all lending operations remain compliant with local and international regulations.
Experience & Requirements
- Lending Expertise: Knowledge of SME lending and trade operations.
- FX Proficiency: A solid understanding of FX products (Spot, Fixed Forwards, Window/Parallel Forwards) and their application within lending structures.
- Leadership Track Record: Proven experience managing teams in a fast-paced, high-change environment (e.g., FinTech or high-growth Financial Services).
- Analytical Mindset: Exceptional problem-solving skills with the ability to provide solutions that balance scalability, efficiency, and risk.
- Communication: Strong interpersonal skills and stakeholder management with the ability to build relationships across all areas of the business including Product, Credit, and Legal departments. The role requires effective communication, with the ability to take ownership of both team and client issues and remain accountable through to resolution.
- Adaptability: A proactive "continuous improvement" mindset, comfortable navigating the ambiguity of a rapidly evolving product suite.
Why Join Us?
This is a pivotal role within Ebury's Lending and Payment Operations. You will have the autonomy to shape a department, drive technological change, and progress your career in a company that values meritocracy and innovation.
About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1,700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
At Ebury, we're committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women's Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.
Lending Operations Manager in London employer: Ebury
Contact Detail:
Ebury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ebury on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Ebury's products and services. Show us that you’re not just another candidate; demonstrate your knowledge of SME lending and FX products to stand out.
✨Tip Number 3
Practice your leadership stories! We want to hear about your past experiences managing teams and driving operational excellence. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the Ebury family.
We think you need these skills to ace Lending Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Lending Operations Manager role. Highlight your experience in SME lending and any leadership roles you've had. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve accomplished! Use numbers and examples to demonstrate how you’ve driven operational excellence or improved processes in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to submit your application directly on our careers website. It’s the best way for us to receive your CV and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ebury
✨Know Your Lending Operations
Make sure you brush up on your knowledge of SME lending and trade operations. Be ready to discuss how your experience aligns with Ebury's focus on operational excellence and efficiency in processing transactions.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership track record, especially in fast-paced environments. Think about times when you've successfully managed a team or resolved complex issues, as this will resonate well with the role's requirements.
✨Understand the Regulatory Landscape
Familiarise yourself with local and international regulations related to lending operations. Being able to discuss compliance and risk management will demonstrate your analytical mindset and readiness for the challenges of the role.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role involves collaboration with various departments, showcasing your strong interpersonal skills during the interview will be crucial. Prepare to discuss how you've built relationships across teams in previous roles.
