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- Tasks: Lead the Lending Operations team and drive operational excellence in a fast-paced environment.
- Company: Join Ebury, a global fintech firm revolutionising cross-border finance.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career growth.
- Why this job: Shape the future of lending while making a real impact in a dynamic industry.
- Qualifications: Experience in SME lending and strong leadership skills required.
- Other info: Be part of a diverse team that values innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we have grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You will play a key role in shaping the future of cross-border finance while advancing your own career in a dynamic, high-growth industry.
We are seeking a bright, ambitious, and self-motivated leader to lead our Lending Operations team. As Ebury continues its rapid global expansion, this role is critical in ensuring our SME lending and supplier finance products scale efficiently. You will lead the team responsible for the end-to-end processing of lending transactions, driving operational excellence, and partnering with Product and Technology to build the future of our lending infrastructure.
Core Responsibilities:- Operational Leadership & Execution
- Team Oversight: Lead and manage the team responsible for receiving, processing, and approving supplier finance transactions for Ebury's SME client base.
- Performance Management: Set, monitor, and ensure the team consistently meets or exceeds Service Level Agreements (SLAs) and internal quality standards.
- Escalation Management: Act as the primary point of clinical escalation for complex queries, resolving bottlenecks to ensure seamless transaction flow.
- Operational Design: Collaborate with Product, Legal, and Credit departments to design and implement workflows for new products taking into account cross-border jurisdictional variations.
- Process Engineering: Identify opportunities to improve processing efficiency and client experience. Define requirements for system enhancements and automation.
- Scalability: Transform manual processes into scalable, automated frameworks capable of supporting Ebury's high-growth trajectory.
- Control Design: Maintain a robust understanding of Trade-Based Money Laundering (TBML) risks, implementing controls and identifying "red flags" to mitigate risk.
- Regulatory Alignment: Ensure all lending operations remain compliant with local and international regulations.
- Lending Expertise: Knowledge of SME lending and trade operations.
- FX Proficiency: A solid understanding of FX products (Spot, Fixed Forwards, Window/Parallel Forwards) and their application within lending structures.
- Leadership Track Record: Proven experience managing teams in a fast-paced, high-change environment (e.g., FinTech or high-growth Financial Services).
- Analytical Mindset: Exceptional problem-solving skills with the ability to provide solutions that balance scalability, efficiency, and risk.
- Communication: Strong interpersonal skills and stakeholder management with the ability to build relationships across all areas of the business including Product, Credit, and Legal departments.
- Adaptability: A proactive "continuous improvement" mindset, comfortable navigating the ambiguity of a rapidly evolving product suite.
This is a pivotal role within Ebury's Lending and Payment Operations. You will have the autonomy to shape a department, drive technological change, and progress your career in a company that values meritocracy and innovation.
Please submit your application on the careers website directly, uploading your CV / resume in English.
Lending Operations Lead in London employer: Ebury
Contact Detail:
Ebury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lending Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Ebury on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Ebury's products and services inside out. Show us that you're not just interested in the role, but also passionate about what we do in the fintech space.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about your past experiences and how they relate to the Lending Operations Lead role, so be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team.
We think you need these skills to ace Lending Operations Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lending Operations Lead role. Highlight your experience in SME lending and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve driven operational excellence or improved processes in previous roles. This helps us see the impact you can bring to Ebury.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially in a fast-paced environment like ours!
Apply Through Our Website: Remember to apply through our careers website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ebury
✨Know Your Lending Operations
Make sure you brush up on your knowledge of SME lending and trade operations. Understand the end-to-end process of lending transactions, as well as the specific products Ebury offers. This will help you demonstrate your expertise and show that you're ready to lead the team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed teams in fast-paced environments. Highlight how you've driven operational excellence and improved processes. This will illustrate your capability to lead the Lending Operations team effectively.
✨Understand the Regulatory Landscape
Familiarise yourself with local and international regulations related to lending operations. Be ready to discuss how you would ensure compliance and mitigate risks, especially regarding Trade-Based Money Laundering (TBML) risks. This shows that you take risk management seriously.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires strong interpersonal skills, think about how you can build relationships across departments. Prepare to discuss how you would handle complex queries and escalate issues when necessary.
