At a Glance
- Tasks: Manage and support a diverse portfolio of clients in a fast-paced environment.
- Company: Join Ebury, a leading fintech company focused on global growth and innovation.
- Benefits: Enjoy competitive salary, performance bonuses, and continuous personal development.
- Other info: Dynamic team culture with clear career progression opportunities.
- Why this job: Shape the future of finance while building strong client relationships.
- Qualifications: Degree in economics, business, or finance; strong maths skills; and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
The Role: In the Client Portfolio Support role you will have responsibility for managing, maintaining, and assisting our portfolio of clients, offering an optimum level of service. The role is an excellent opportunity to work in a fast-paced environment with an exciting team, gaining a greater understanding of FX dealing.
Responsibilities:- Service a portfolio of clients through a range of different products, including FX hedging & cash management.
- Execution of FX trades (SPOT, FWD, etc.) with multiple liquidity providers, using various different trading platforms, as well as Bloomberg.
- Handle a high volume of incoming requests via phone and email with the dealing team.
- Gain an in-depth understanding of the processes within all departments including Screening, Operations, Reconciliation, Compliance and Treasury.
- Build and maintain strong relationships with clients.
- Minimum of 1 years’ experience in the FX industry beneficial.
- Interest and knowledge of the Financial markets.
- Fluent in English.
- Degree level education, ideally in economics, business studies or finance.
- Strong mathematical understanding.
- Ability to work under pressure while working accurately and efficiently.
- Fast learner with a high level of attention to detail.
- Possess a positive, enthusiastic and motivated attitude.
- Excellent written and verbal communication skills including an excellent phone manner.
- Competitive salary and benefits package.
- Discretionary bonus based on performance.
- Continuous personal development through training and certification.
- Transparent career path offering opportunities to build a career in FX Dealing/Client Portfolio Management.
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally. Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team. At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars. We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Client Portfolio Support in London employer: Ebury
Ebury is an exceptional employer that prioritises the growth and development of its employees, offering a competitive salary and benefits package alongside a transparent career path in the dynamic field of FX Dealing and Client Portfolio Management. Located in the vibrant area of London Victoria, Ebury fosters a collaborative and inclusive work culture where innovation thrives, and every team member is empowered to contribute meaningfully to the company's mission of helping businesses achieve global success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Portfolio Support in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Ebury on LinkedIn, especially those in roles similar to Client Portfolio Support. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your FX knowledge. Familiarise yourself with the latest trends in financial markets and be ready to discuss how you can contribute to Ebury's mission of helping businesses grow globally.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in previous roles. Ebury values innovation and collaboration, so highlight your ability to work well in a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Ebury family.
We think you need these skills to ace Client Portfolio Support in London
Some tips for your application 🫡
Show Your Passion for FX:When you're writing your application, let us see your enthusiasm for the FX industry. Share any relevant experiences or interests that highlight your knowledge of financial markets. We love candidates who are genuinely excited about what we do!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Client Portfolio Support role. Highlight your skills and experiences that align with the job description. We want to see how you can contribute to our team and help our clients succeed.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate candidates who can communicate effectively, as this is key in our fast-paced environment.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining the Ebury team!
How to prepare for a job interview at Ebury
✨Know Your FX Basics
Before the interview, brush up on your knowledge of foreign exchange (FX) products and trading platforms. Understanding terms like SPOT and FWD trades will show that you're serious about the role and can speak the language of the industry.
✨Showcase Your Client Relationship Skills
Ebury values strong client relationships, so be ready to share examples of how you've successfully managed client portfolios in the past. Highlight your communication skills and any experiences where you’ve gone above and beyond to support clients.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet or solve complex problems under pressure. Ebury is looking for collaborators who can handle a fast-paced environment, so showcasing your ability to stay calm and efficient will set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in Ebury’s culture and growth opportunities. Inquire about their approach to innovation and how they support employee development, which aligns with their commitment to fostering a supportive environment.
