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We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.If you’re a collaborator who wants to help transform how businesses operate globally, get in touch
- we’d love to discuss how Ebury can accelerate your career so you can shape the future.Junior Client Portfolio ManagerEbury London Victoria office
- OnsiteWe are offering an exciting opportunity to join a fast growing team in London.
You will take on a book of corporate clients, providing daily operational and trading assistance as well as building relationships and upselling Ebury's products.
You’ll have a combination of client-facing skill/experience, operational know-how and problem-solving abilities.
In order to support the day-to-day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as needed.
You’ll be servicing the revenue and growth area of the business at an exciting time for the company.
You will act as an ambassador for the product and service at a customer-facing level. About you:A passionate individual with a strong interest in sales/client servicingKnowledge of FXPrepared to go the extra mile to exceed customer expectations and experienceDesire to deliver best in class service, to support our industry-leading offeringStrong written and verbal communication skillsStrives in high pressure/pace environmentAbility to excel within a busy client-facing environment with significant monthly workload peaks (previous experience preferred)Managing workload around tight time constraintsConfidence in liaising and mediating between multiple internal departments to find solutionsConfidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skillsHave the capacity to manage different types and nature of enquiry simultaneously across several platforms and for a different type of clientsResolve client issues as they ariseAbility to multitask/prioritise – working around the daily deadlineCommercial awareness:Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts.
This could be in terms of new currency requirements/ upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc.Head for numbers – confidence dealing with numbers
- exchange rates, profit margins and an awareness of commercial implicationsEye for detail:Dealing with live currency trade booking, banking information, figures and high value/volume payments and clients
- accuracy of work is particularly keyHelping clients identify issues preemptively (e.g.
Junior Client Portfolio Manager in Kennington employer: ebury
Ebury is an exceptional employer that prioritises innovation, collaboration, and personal growth within a dynamic and supportive culture. With a competitive salary, dedicated mentorship, and clear pathways for career progression, employees are empowered to thrive in their roles while working in a vibrant central London office with excellent transport links. Join us to unlock your potential and make a meaningful impact in the fintech industry.
