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- Tasks: Lead the Lending Operations team and drive operational excellence in SME lending.
- Company: Join Ebury, a fast-growing global fintech firm with a collaborative culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career advancement.
- Why this job: Shape the future of cross-border finance while making a real impact.
- Qualifications: Experience in SME lending, strong leadership skills, and an analytical mindset.
- Other info: Be part of a diverse team committed to innovation and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.
We are seeking a bright, ambitious, and self-motivated leader to lead our Lending Operations team. As Ebury continues its rapid global expansion, this role is critical in ensuring our SME lending and supplier finance products scale efficiently. You will lead the team responsible for the end-to-end processing of lending transactions, driving operational excellence, and partnering with Product and Technology to build the future of our lending infrastructure.
Core Responsibilities- Operational Leadership & Execution: Lead and manage the team responsible for receiving, processing, and approving supplier finance transactions for Ebury’s SME client base.
- Performance Management: Set, monitor, and ensure the team consistently meets or exceeds Service Level Agreements (SLAs) and internal quality standards.
- Escalation Management: Act as the primary point of escalation for complex queries, resolving bottlenecks to ensure seamless transaction flow.
- Operational Design: Collaborate with Product, Legal, and Credit departments to design and implement workflows for new products taking into account cross-border jurisdictional variations.
- Process Engineering: Identify opportunities to improve processing efficiency and client experience. Define requirements for system enhancements and automation.
- Scalability: Transform manual processes into scalable, automated frameworks capable of supporting Ebury’s high-growth trajectory.
- Control Design: Maintain a robust understanding of TBML risks, implementing controls and identifying red flags to mitigate risk.
- Regulatory Alignment: Ensure all lending operations remain compliant with local and international regulations.
- Lending Expertise: Knowledge of SME lending and trade operations.
- FX Proficiency: A solid understanding of FX products (Spot, Fixed Forwards, Window/Parallel Forwards) and their application within lending structures.
- Leadership Track Record: Proven experience managing teams in a fast-paced, high-change environment (e.g., FinTech or high-growth Financial Services).
- Analytical Mindset: Exceptional problem-solving skills with the ability to provide solutions that balance scalability, efficiency, and risk.
- Communication: Strong interpersonal skills and stakeholder management with the ability to build relationships across Product, Credit, and Legal departments.
- Adaptability: A proactive continuous improvement mindset, comfortable navigating the ambiguity of a rapidly evolving product suite.
This is a pivotal role within Ebury’s Lending and Payment Operations. You will have the autonomy to shape a department, drive technological change, and progress your career in a company that values meritocracy and innovation.
At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.
Head of Lending Operations employer: Ebury
Contact Detail:
Ebury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Lending Operations
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ebury on LinkedIn. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by understanding Ebury's products and services inside out. Show us how your experience aligns with their mission to empower businesses globally.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven operational excellence and managed teams in fast-paced environments. We love hearing about real-life experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining the Ebury family.
We think you need these skills to ace Head of Lending Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Lending Operations role. Highlight your experience in lending and operational leadership, and don’t forget to sprinkle in some examples of how you've driven efficiency and scalability in previous roles.
Showcase Your Leadership Skills: We want to see your leadership track record! Share specific instances where you’ve managed teams in fast-paced environments, especially in FinTech or financial services. This will help us understand how you can lead our Lending Operations team.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and get to the point quickly. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our careers website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Ebury and what we stand for.
How to prepare for a job interview at Ebury
✨Know Your Lending Inside Out
Make sure you brush up on your knowledge of SME lending and trade operations. Understand the nuances of Ebury's products, especially in relation to FX. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams in fast-paced environments. Think about specific challenges you've faced and how you led your team through them. This will help you illustrate your leadership track record effectively.
✨Be Ready for Problem-Solving Scenarios
Expect to discuss complex queries and bottlenecks you’ve encountered in previous roles. Prepare to explain how you resolved these issues and what processes you implemented to prevent them in the future. This will showcase your analytical mindset and adaptability.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Since the role involves collaboration across various departments, being able to convey your ideas effectively is crucial. Consider mock interviews to refine your communication skills before the big day.
