Head of Sales - UK

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people.

We encourage innovation and movement, collaboration and problem‑solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

Head of Sales - UK

The Head of Sales has the primary role of leading the sales department, overseeing the activities of junior and senior professionals, and monitoring performance as a whole.

The Head of Sales defines and communicates the business’s KPIs and targets to junior sales personnel on a regular basis, analyses patterns in consumer and market behaviour, and subsequently defines data‑driven action strategies in order to consistently optimise the business’s commercial performance.

Responsibilities

• Provide leadership and performance management over the sales department.
• Create and implement sales plans that incorporate key actions that work to set KPIs for the business.
• Establish and foster partnerships and relationships with key customers both externally and internally.
• Evangelise the product and personally help close the largest deals.
• Through various research and analyses, the Head of Sales identifies areas of improvement in sales strategies.
• Monitor and observe the product and market and make forecasts, identifying new trends ahead of the curve, offering the business a competitive advantage and keeping it ahead of its competition.
• Utilise analytics tools and work with the analytics team in undertaking detailed analyses of sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to management.
• Mentorship role to key positions within the sales department.
• Work collaboratively across teams – including Dealing, Product, Compliance and Data.
• Take responsibility for the department’s performance against targets.
• Assist in the execution of duties upon request.

Requirements

• At least 5 years of experience in a similar environment of which at least 3 years in a leadership role.
• Demonstrable track record of sales leadership within FX or other cross‑border financial services (e. g. import lending, export lending, international payments and collections, cash management).
• Experience in nurturing very junior talent and managing more senior (3–5 y) sales staff.
• Strong financial services experience and contacts network.
• Experience of working in a commercial bank (one or several) selling to mid‑size corporates.

Experience in an environment different from a bank (this could be start‑up vendor, FX specialist, cash management, etc.) is a plus.

• Experience of the local market.
• Ideally with a business/finance academic background.
• Competencies and Personal Characteristics
• Proven ability of bringing passion, energy and motivation to a sales organisation.
• Proven track record of exceeding sales quotas and market share goals.
• Excellent people‑management skills, preferably developed in a sales‑driven environment.
• Comfortable with a phone‑sales approach.
• First‑class communication skills, able to win people’s commitment and buy‑in.
• Demonstrable ability to mentor, manage and develop people.
• Able to develop sales strategies, techniques and tactics based on customer feedback and market environment; present key selling points, features and benefits while focusing the message on customer needs and expectations.
• Skilled negotiator, able to build and leverage relationships at senior levels within SMB customers.
• Quick learner; strong analytical skills.
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