About Ebsford…
Ebsford are an environmental contractor who specialise in restoring and improving the natural landscape. Our operations teams work throughout the UK delivering amazing projects in some stunning locations as well as some challenging conditions.
We are proud to be creating new habitats, improving aquatic environments as well as invasive plant management, biodiversity and blue green infrastructure that protect wildlife and enhance public spaces that our communities rely on.
Established in 2011 we have expanded our teams with the best talent who are dedicated to bringing our projects to life.
Could you be the person we are looking for?
By joining our team, you will have the opportunity to play your part in our desire to enhance, restore and replenish our natural habitats by delivering professional, cost effective and eco-friendly project solutions on a national basis.
We are looking for a Client Engagement & Marketing Manager to drive business growth, build outstanding client relationships, and play a key role in shaping the future of how Ebsford connects with its clients and the wider market.
What we need from you...
Client Engagement
- Support the Head of CEM with the development and delivery of a programme of client engagement in line with the overall CEM strategy
- Manage and maintain our bespoke CRM system, tracking the success of the opportunity pipeline
- Deliver effective account management and account reviews
- Manage the process for acquiring client satisfaction reviews and feedback
- Lead the concept and delivery of community days and site open days — hosting on-site, conducting interviews, capturing drone footage and creating showcase videos
- Manage relationships with all stakeholders including clients and industry bodies
Business Development
- Work with the Head of CEM and business unit Heads to identify new opportunities and acquire new clients
- Build relationships through warm and cold client contact including phone calls, emails and client meetings
- Research potential clients, attend meetings, talk through Ebsford services and follow up
- Identify and attend networking events to support company growth
- Arrange, manage and attend a programme of client lunch and learn presentations
Marketing
- Support the Head of CEM in developing and delivering the overall CEM strategy
- Evolve and deliver our digital presence: social media, direct mail, blogs, newsletters, video and news articles
- Manage the content and continuously improve the company website
- Develop and communicate briefs for external suppliers including website developers, graphic designers and PR agencies
- Monitor market trends, competitor activity and client movements to inform future strategy
- Direct the production of marketing materials including brochures, capability statements and exhibition banners
- Plan and manage the annual events calendar, including exhibitions, sponsorships, conferences and awards
- Provide direct line management of the part-time Assistant Marketing Manager
It is essential that you have…
- Minimum of 5 years' experience in marketing, business development, relationship management or a similar role
- Previous experience in construction, civil engineering, environmental services or a similar industry
- Strong IT skills including PowerPoint
- Full, valid UK driving licence
It would be desirable if you have…
- A degree or CIM qualification
- Experience with CRM platforms and leveraging data
- Experience using Google Analytics
- Familiarity with marketing automation tools such as Mailchimp
You will also bring…
- An innovative and strategic mindset
- Strong communication and interpersonal skills
- A talent for relationship building and client management
- The ability to present ideas confidently
- A creative outlook with meticulous attention to detail
- Excellent time management and the ability to juggle multiple campaigns
- The ability to work to deadlines and adapt quickly when priorities shift
What we will offer you…
This is a full-time, permanent position with 28 days annual leave, pro rata (inc. Bank Holidays). A contributory pension scheme, an Employee Assistance Programme, cashback on medical expenses, access to the Government's Bike2Work Scheme, additional annual leave for longevity of service and a holiday purchase scheme.
This is a hybrid role with an expectation to work from our Head Office in Castleford, West Yorkshire 2 days per week.
A company vehicle will be provided as part of this role.
Through our bespoke Learning and Development Charter you will have the opportunity to grow and develop your career as you gain more experience, utilising our in-house and external training opportunities.
Our Values
Everything we do is underpinned by:
- Respect — for people, places and the environment
- Enthusiasm — proactive, positive and committed
- Flexibility — adaptable, collaborative and forward-thinking
If you share our vision and think you have what we are looking for, we would really love to hear from you.
We reserve the right to close this vacancy once sufficient, suitable applications have been received. All applications will be assessed on a regular basis.
In accordance with Home Office guidance, successful applicants will be required to evidence their right to work in the UK before commencement of employment.
Ebsford is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
