At a Glance
- Tasks: Lead a dynamic team in a clean, organised warehouse, ensuring precision in book distribution.
- Company: Join EBSCO Information Services, a leader in information services and publishing.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Other info: Experience with global courier logistics and a passion for process improvement is a plus.
- Why this job: Be part of a mission-driven team focused on logistics innovation and quality assurance.
- Qualifications: 3+ years in logistics management with a people-first approach and strong Excel skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Warehouse and Logistics Manager role at EBSCO Information Services
Overview
We are looking for a proactive and experienced Warehouse & Logistics Manager to lead our site-based book distribution operation in Didcot. This is a critical, blended role combining hands-on operational support, people development, and logistics strategy. Our site is not a typical warehouse—it’s a clean, organised production-style environment where precision matters. We handle detailed processing tasks (e.g., barcoding and labelling books for libraries) that demand 99.9% accuracy. Quality assurance, staff development, and logistics innovation are core to success in this role.
Responsibilities
- Oversee a small, dedicated team of 12, working closely with our newly promoted Assistant Warehouse Manager, providing mentoring and operational support while helping her grow into full shop floor leadership.
- Lead the review and improvement of our global courier-based logistics operations (primarily via DHL and UPS), supporting our mission to ship smarter and faster, while managing compliance, customs, and cost-effectiveness.
Qualifications
- 3+ years in warehouse or logistics management within a precision-driven environment
- Proven success managing small-to-medium teams (10–30 people) in a hands-on leadership role, with a people-first approach
- Demonstrated ability to coach and support staff through growth and change
- Strong experience in courier-based global logistics (DHL, UPS, FedEx, etc.), especially UK export customs and compliance
- Experience managing and improving supply chain performance, cost efficiency, and shipment tracking processes
- High proficiency in Excel; confident working with data systems (e.g. Oracle, Access) and reporting platforms like Tableau
- Working knowledge of UK Health & Safety legislation and risk assessment practices
- Exposure to ISO audits and continuous improvement environments
- Familiarity with Quality Management Systems and Lean methodologies
- Experience with data integration or customer portal implementation would be advantageous
What You’ll Bring
- A pragmatic, relationship-driven leadership style—able to connect with people on the warehouse floor and in strategic meetings
- A mindset for process improvement, problem-solving, and data-driven decision making
- A deep sense of ownership over accuracy, service quality, and customer satisfaction
- The ability to lead from the front while developing others to take ownership of day-to-day operations
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Supply Chain, Distribution, and Management
Industries
- Warehousing and Storage, Book and Periodical Publishing, and Information Services
Warehouse and Logistics Manager employer: EBSCO Information Services
EBSCO Information Services is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about advancing AI technology in research. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work alongside a diverse team of experts dedicated to making a meaningful impact in the library and research community. Enjoy the flexibility of remote work while contributing to cutting-edge projects that empower users with authoritative content.
Contact Details:
EBSCO Information Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse and Logistics Manager
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to EBSCO Information Services. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at EBSCO Information Services. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse and Logistics Manager
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at EBSCO Information Services.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at EBSCO Information Services.
How to prepare for a job interview at EBSCO Information Services
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.