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- Tasks: Lead a dynamic team in a clean, organised warehouse, ensuring precision in book distribution.
- Company: Join EBSCO Information Services, a leader in information services and publishing.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Be part of a mission-driven team focused on logistics innovation and quality assurance.
- Qualifications: 3+ years in logistics management with a people-first approach and strong Excel skills.
- Other info: Experience with global courier logistics and a passion for process improvement is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Warehouse and Logistics Manager role at EBSCO Information Services
Overview
We are looking for a proactive and experienced Warehouse & Logistics Manager to lead our site-based book distribution operation in Didcot. This is a critical, blended role combining hands-on operational support, people development, and logistics strategy. Our site is not a typical warehouse—it’s a clean, organised production-style environment where precision matters. We handle detailed processing tasks (e.g., barcoding and labelling books for libraries) that demand 99.9% accuracy. Quality assurance, staff development, and logistics innovation are core to success in this role.
Responsibilities
- Oversee a small, dedicated team of 12, working closely with our newly promoted Assistant Warehouse Manager, providing mentoring and operational support while helping her grow into full shop floor leadership.
- Lead the review and improvement of our global courier-based logistics operations (primarily via DHL and UPS), supporting our mission to ship smarter and faster, while managing compliance, customs, and cost-effectiveness.
Qualifications
- 3+ years in warehouse or logistics management within a precision-driven environment
- Proven success managing small-to-medium teams (10–30 people) in a hands-on leadership role, with a people-first approach
- Demonstrated ability to coach and support staff through growth and change
- Strong experience in courier-based global logistics (DHL, UPS, FedEx, etc.), especially UK export customs and compliance
- Experience managing and improving supply chain performance, cost efficiency, and shipment tracking processes
- High proficiency in Excel; confident working with data systems (e.g. Oracle, Access) and reporting platforms like Tableau
- Working knowledge of UK Health & Safety legislation and risk assessment practices
- Exposure to ISO audits and continuous improvement environments
- Familiarity with Quality Management Systems and Lean methodologies
- Experience with data integration or customer portal implementation would be advantageous
What You’ll Bring
- A pragmatic, relationship-driven leadership style—able to connect with people on the warehouse floor and in strategic meetings
- A mindset for process improvement, problem-solving, and data-driven decision making
- A deep sense of ownership over accuracy, service quality, and customer satisfaction
- The ability to lead from the front while developing others to take ownership of day-to-day operations
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Supply Chain, Distribution, and Management
Industries
- Warehousing and Storage, Book and Periodical Publishing, and Information Services
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Warehouse and Logistics Manager employer: EBSCO Information Services
Contact Detail:
EBSCO Information Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse and Logistics Manager
✨Tip Number 1
Familiarise yourself with the specific logistics operations of EBSCO Information Services. Research their current practices, especially regarding courier services like DHL and UPS, to demonstrate your understanding of their processes during any discussions.
✨Tip Number 2
Highlight your experience in managing small teams effectively. Prepare examples of how you've successfully mentored staff in previous roles, as this will resonate well with the people-first approach they value.
✨Tip Number 3
Showcase your problem-solving skills by preparing a few ideas on how you would improve their logistics operations. This proactive approach can set you apart and demonstrate your commitment to continuous improvement.
✨Tip Number 4
Brush up on your knowledge of UK Health & Safety legislation and risk assessment practices. Being able to discuss these topics confidently will show that you are well-prepared for the responsibilities of the role.
We think you need these skills to ace Warehouse and Logistics Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse and logistics management. Focus on your hands-on leadership roles, team management, and any specific achievements related to precision-driven environments.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proactive approach and people-first leadership style. Mention specific examples of how you've improved logistics operations or developed team members in previous roles.
Highlight Relevant Skills: Clearly outline your proficiency in Excel and experience with data systems like Oracle or Access. If you have knowledge of UK Health & Safety legislation or ISO audits, make sure to include that as well.
Showcase Problem-Solving Abilities: Demonstrate your mindset for process improvement and data-driven decision-making. Provide examples of challenges you've faced in logistics and how you successfully resolved them.
How to prepare for a job interview at EBSCO Information Services
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach, especially how you mentor and develop team members. Share specific examples of how you've supported staff growth in previous roles, as this is crucial for the Warehouse and Logistics Manager position.
✨Demonstrate Your Logistics Knowledge
Familiarise yourself with the logistics operations of the company, particularly their use of DHL and UPS. Be ready to discuss your experience with global courier logistics, compliance, and customs, as well as any strategies you've implemented to improve efficiency.
✨Emphasise Accuracy and Quality Assurance
Given the importance of precision in this role, prepare to talk about your experience in maintaining high accuracy levels in warehouse operations. Discuss any quality management systems or lean methodologies you've used to ensure service quality and customer satisfaction.
✨Prepare Data-Driven Examples
Since proficiency in data systems like Excel and reporting platforms is essential, come equipped with examples of how you've used data to drive decision-making and improve supply chain performance. Highlight any experience with shipment tracking processes and cost efficiency improvements.
