Library Services & Onboarding Coordinator

Library Services & Onboarding Coordinator

Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
EBSCO Information Services

At a Glance

  • Tasks: Coordinate library services and support onboarding for customers.
  • Company: Join EBSCO Information Services, a leader in library solutions.
  • Benefits: Enjoy a supportive work environment with opportunities for growth.
  • Other info: Dynamic role with potential for career advancement in a thriving company.
  • Why this job: Be the key link between customers and teams, making a real difference.
  • Qualifications: Strong organisational skills and a passion for customer service.

The predicted salary is between 27000 - 33000 Β£ per year.

EBSCO Information Services in Didcot is seeking a highly organised Library Services Co-Ordinator to join our Operations team.

You will coordinate library value-added services, support Library Technical Services and Warehouse, and act as the central liaison between customers and internal teams to ensure a smooth onboarding and ongoing support process.

You will manage CRM records, project trackers, and communications, troubleshoot issues, and contribute to continuous improvement of workflows.

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Library Services & Onboarding Coordinator employer: EBSCO Information Services

EBSCO Information Services is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in Penbrook, PA. With opportunities for hybrid or remote work, you will enjoy a flexible environment while being part of a collaborative team dedicated to enhancing customer experiences on the FOLIO platform. Join us to build meaningful relationships and contribute to innovative solutions in a supportive atmosphere.

EBSCO Information Services

Contact Details:

EBSCO Information Services Recruitment Team

We think you need these skills to ace Library Services & Onboarding Coordinator

Organisational Skills
Library Services Coordination
Customer Liaison
CRM Management
Project Tracking
Communication Skills
Troubleshooting