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- Tasks: Welcome guests and ensure access to Alys Beach amenities with a friendly attitude.
- Company: Alys Beach is a luxurious beach community focused on excellence and sustainability.
- Benefits: Enjoy full medical benefits from day one and a $1,000 sign-on bonus.
- Why this job: Join a vibrant team in a stunning environment while providing top-notch guest service.
- Qualifications: High school diploma required; customer service experience preferred.
- Other info: Flexible schedule needed, including weekends and holidays; outdoor work in all weather.
Alys Beach is a master-planned 158-acre beach community in active development that includes luxurious private dining, recreation and retail amenities and experiences, vacation rentals and several signature annual events. With our purpose driven by excellence in accountability, commitment, integrity, passion, respect and unity, our employees are the foundation behind the beauty and design of Alys Beach.
Alys Beach offers an industry leading compensation plan, medical/dental/vision benefit plans beginning on day one; including life insurance and other ancillary benefits, profit sharing and employee perks.
Job Summary
Alys Beach is seeking a Pool and Beach Gate Attendant who will be responsible for guest and homeowner access to Alys Beach amenities. This position will implement and maintain a service philosophy that adheres to the Alys Beach brand. Starting pay is $18.00. Full medical benefits on day one; $1,000 sign on bonus.
Job Responsibilities
- Greet and welcome owners and guests in accordance with the Alys Beach service standards
- Provide physical presence at Guest Services Office, Caliza pool, Beach Club and Beach access points to prevent unauthorized access, always maintaining a friendly, efficient and courteous manner
- Check credentials using Jonas computer system to ensure pool & beach patrons are authorized guests or owners
- Answer owner and guest inquiries about services, facilities, restaurants, transportation, entertainment, hours of operation, etc.
- Establish and maintain good communication and teamwork with fellow employees and other departments within Alys Beach
- Cross-train to learn all Guest Service Functions to offer the highest level of Guest Service.
- Adhere to all service standards for department
- Participate in and support Resort and company efforts toward sustainability and environmental initiatives as part of the company program
- Assist patrons with access to towels if needed
- Assist with housekeeping in the absence of attendant if needed
- Coordinate with Alys Beach Security for removal of unauthorized/disruptive persons from pool or beach area
Job Requirements
- High school diploma or GED
- May require lifting of up to 30 pounds
- Ability to perform basic math functions
- Excellent verbal and written communication skills
- Ability to work a flexible schedule including weekends and holidays
- Ability to work outside in all weather conditions
- Ability to stand for long periods of time
- Ability to walk on uneven and wet surfaces, climb stairs, ladders, ramps, etc.
- Remaining even tempered in stressful situations
Preferred Skills
- Experience in a luxury resort environment
- Experience in customer service positions
- Knowledge of Alys Beach and local area
- Knowledge of Jonas & Maestro computer systems
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Pool and Beach Gate Attendant employer: EBSCO Industries Inc.
Contact Detail:
EBSCO Industries Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool and Beach Gate Attendant
✨Tip Number 1
Familiarise yourself with Alys Beach and its amenities. Understanding the community's values and services will help you engage with guests more effectively and demonstrate your commitment to the brand during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or luxury environments. Be ready to share specific examples of how you've provided excellent service, as this role heavily relies on creating a welcoming atmosphere for guests.
✨Tip Number 3
Prepare to discuss your ability to handle stressful situations calmly. Since the role involves managing access and ensuring guest satisfaction, showcasing your problem-solving skills will be crucial.
✨Tip Number 4
Be flexible with your availability. This position requires working weekends and holidays, so expressing your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace Pool and Beach Gate Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Pool and Beach Gate Attendant position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the Alys Beach brand. Mention specific skills or experiences that demonstrate your ability to provide excellent customer service and maintain a friendly atmosphere.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or luxury resort environments. Include specific examples of how you have successfully handled guest inquiries or maintained service standards in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at EBSCO Industries Inc.
✨Know the Alys Beach Brand
Familiarise yourself with the Alys Beach brand and its service standards. Understanding their commitment to luxury and excellence will help you align your responses during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Highlight situations where you went above and beyond to assist guests, as this role heavily relies on providing exceptional service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations, such as dealing with difficult guests or managing access control. Practising these scenarios can help you respond confidently.
✨Show Enthusiasm for Teamwork
Emphasise your ability to work well in a team. Alys Beach values good communication and collaboration, so be prepared to discuss how you've successfully worked with others in previous roles.
