At a Glance
- Tasks: Lead a luxury restaurant team and ensure exceptional guest experiences.
- Company: The Peninsula Hotels, known for their luxurious dining and live music.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Join a prestigious brand and elevate the dining experience for guests.
- Qualifications: 3+ years in luxury hotel management and strong leadership skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level; which our guests have become accustomed to and that is synonymous with our brand.
Key accountabilities:
- Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles.
- Looks for improvement for better service standards with a general theme of anticipating the guests' needs.
- Manages the day-to-day operations ensuring the highest levels of guest satisfaction.
- Ensures successful and profitable leadership of the outlet.
- Hires, develops, motivates, supervises, and performance manages department colleagues in maintaining a culture in compliance with mission, vision, values and core principles.
General requirements:
- Minimum 3-year experience in a similar role within a Luxury Hotel environment with similar standards and expectations.
- Is a natural organiser, highly detailed and able to engage with guests.
- Strong people leader having prior experience managing a team.
- Excellent time management, communication and organisational skills, highly adaptable, naturally positive.
- Fluent English communication proficiency. Expertise in a second language would be desirable.
We are delighted to receive your CV and will liaise with suitable candidates directly.
RESTAURANT MANAGER WANTED - THE LOBBY employer: EBS MatchStaff
Contact Detail:
EBS MatchStaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RESTAURANT MANAGER WANTED - THE LOBBY
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your experience and how you've exceeded guest expectations in the past.
✨Tip Number 3
Research the company culture! Before any interviews, dive into The Peninsula Hotels' values and mission. This way, you can tailor your responses to show how you align with their standards and can contribute to their luxurious experience.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in a Restaurant Manager.
We think you need these skills to ace RESTAURANT MANAGER WANTED - THE LOBBY
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your relevant experience in luxury hotel environments. We want to see how your past roles have prepared you for the fast-paced, high-standard service we pride ourselves on at The Lobby.
Be Personable: Since this role is all about guest satisfaction, let your personality shine through in your application. We love candidates who can engage with guests and create memorable experiences, so don’t be shy about sharing your people skills!
Tailor Your CV: Customise your CV to reflect the key accountabilities mentioned in the job description. We’re looking for someone who can manage day-to-day operations and lead a team, so make sure these skills are front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The Lobby!
How to prepare for a job interview at EBS MatchStaff
✨Know the Peninsula Service Principles
Familiarise yourself with the Peninsula Service Principles before your interview. Understanding these core values will help you demonstrate how you can exceed guest expectations and align with the hotel's standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate and develop colleagues, as well as how you've maintained a positive culture in previous roles.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage day-to-day operations effectively. Share specific strategies you've used to ensure high levels of guest satisfaction and how you handle time management in a busy environment.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask insightful questions about the hotel's culture and expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.