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- Tasks: Lead a luxury restaurant, ensuring top-notch guest experiences and smooth operations.
- Company: The Peninsula Hotels, known for exceptional service and a vibrant atmosphere.
- Benefits: Competitive salary, career growth, and the chance to work in a prestigious environment.
- Why this job: Join a dynamic team and elevate the dining experience for guests in a luxurious setting.
- Qualifications: 3+ years in a similar role, strong leadership, and excellent communication skills.
- Other info: Opportunity to develop your career in a renowned luxury hotel.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level; which our guests have become accustomed to and that is synonymous with our brand.
Key accountabilities:
- Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles.
- Looks for improvement for better service standards with a general theme of anticipating the guests' needs.
- Manages the day-to-day operations ensuring the highest levels of guest satisfaction.
- Ensures successful and profitable leadership of the outlet.
- Hires, develops, motivates, supervises, and performance manages department colleagues in maintaining a culture in compliance with mission, vision, values and core principles HSH.
General requirements:
- Minimum 3-year experience in a similar role within a Luxury Hotel environment with similar standards and expectations.
- Is a natural organiser, highly detailed and able to engage with guests.
- Strong people leader having prior experience managing a team.
- Excellent time management, communication and organisational skills, highly adaptable, naturally positive.
- Fluent English communication proficiency. Expertise in a second language would be desirable.
We are delighted to receive your CV and will liaise with suitable candidates directly.
RESTAURANT MANAGER WANTED - THE LOBBY in London employer: EBS MatchStaff
Contact Detail:
EBS MatchStaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RESTAURANT MANAGER WANTED - THE LOBBY in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your experience and how you've exceeded guest expectations in the past.
✨Tip Number 3
Research the company culture! Before your interview, dive into The Peninsula Hotels' values and mission. This way, you can tailor your answers to show how you fit right in with their luxurious standards.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key in the hospitality industry.
We think you need these skills to ace RESTAURANT MANAGER WANTED - THE LOBBY in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in luxury hotel environments. We want to see how you've exceeded guest expectations and managed teams, so don’t hold back on those details!
Tailor Your CV: Customise your CV to reflect the key accountabilities mentioned in the job description. We love seeing candidates who align their skills with our needs, so make it clear how you fit the bill.
Be Personable: Since this role is all about engaging with guests and leading a team, let your personality shine through in your application. We’re looking for someone who’s not just qualified but also a natural people person!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EBS MatchStaff
✨Know the Peninsula Service Principles
Familiarise yourself with the Peninsula Service Principles before your interview. Understanding these core values will help you demonstrate how you can exceed guest expectations and align with the hotel's standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate and develop colleagues, as well as how you've maintained a positive culture in previous roles.
✨Anticipate Guest Needs
Think of specific instances where you've gone above and beyond to anticipate guests' needs. This will show your potential employer that you understand the importance of exceptional service in a luxury environment.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage day-to-day operations effectively. Share strategies you've used to ensure high levels of guest satisfaction and how you handle time management in a busy restaurant setting.
