Principal, Treasury Operations in London

The Principal manages and oversees a team that directly interfaces with Treasury teams. They are responsible for ensuring the funding and timely settlement/management of EBRD's Banking and Treasury products across global markets. In addition to the operational management of the team, the individual will closely interact across wider functions, engaging with teams that include Treasury, Cash Management and Payments. Completing complex operational tasks across the function, the individual will act as a subject matter expert (SME) across Trade Support/Treasury Settlements and Collateral Operations processes.

The Principal is usually involved in the team's contribution to projects which may require testing, adjustments, amendments to processes and/or how transactions are booked/settled. The role holder will be the first in the team to learn new complex routines initiated by the senior manager in response to wider business needs. This person typically oversees more complex ongoing tasks within the team and assists the Associate Director in the training and development of less experienced members of the team.

Where necessary, the role holder will also represent the team during interaction with other financial institutions, handling communications on treasury (settlement) related matters. The role holder will also need to adopt a continuous improvement mindset, supporting improvement initiatives in the team.

Accountabilities & Responsibilities

• Operational Performance: Manage the operational delivery of the team on a day-to-day basis, ensuring a 'no surprises' approach to service performance and delivery across key users. Identify any shortfalls in resources versus expected demand, ensuring timely escalation of issues through established governance routes. Responsible for monitoring team health, capacity and availability of team members, ensuring the team is collectively focused on the highest priorities.
• Operational Standards, Risk, Control & Governance: Support a culture where all team members are responsible for the quality of their output. Manage risks to a successful outcome through the established Risk management framework. Liaise with internal and external auditors, responding to queries as necessary.
• Continuous Improvement: Support the Associate Director in operationalising a 'best in class' function, using contemporary techniques, principles and practices to achieve this. Employ operational metrics to manage workload, identifying opportunities to realise efficiencies.
• Service Management & Third Party Management: Where required, support senior management by operationally managing teams in a hybrid staff/outsourced organisational structure. Delivering operational performance to the service levels and standards established across OSM.
• Financial Monitoring: Working with the Associate Director, ensure that people resources are kept at an appropriate level to manage budget challenges and departmental implementation requirements.
• Stakeholder Management: Successfully engage with stakeholders across our end-to-end processes through regular briefings and updates. Works collaboratively with stakeholders to facilitate and positively influence solutions and sustainable operations.
• Leadership & People Management: Ensures the smooth running of the team on a day-to-day basis. Responsible for performance managing, coaching and developing staff.

Knowledge, Skills, Experience & Qualifications

• University educated, or equivalent work experience.
• Comprehensive understanding/experience of treasury and banking products transacted by EBRD.
• Ability to proactively identify opportunities for improved business value and process improvement.
• Excellent written and verbal communication in English required.
• Outstanding management and interpersonal skills.
• Attention to detail, strong analytical skills with the ability to organise, multi-task and prioritise effectively to meet deadlines.

At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.