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- Tasks: Enhance the AskHR platform and provide top-notch customer service for HR queries.
- Company: Leading international financial institution in London with an inclusive culture.
- Benefits: Opportunities for professional growth and a supportive workplace environment.
- Why this job: Join a dynamic team and make a real difference in HR operations.
- Qualifications: Strong analytical skills and experience in HR or customer service preferred.
- Other info: Great chance to develop your career in a global financial setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading international financial institution in London is looking for a Knowledge Manager to enhance the usage of the AskHR platform. The role focuses on providing exceptional customer service, resolving HR related queries, and improving HR processes.
Candidates should possess strong analytical and organizational skills, preferably with experience in HR operations or a related customer service role. A degree in a relevant discipline is preferred.
This position offers an inclusive workplace culture and opportunities for professional growth.
Knowledge Manager, HR Operations & AskHR in London employer: EBRD
Contact Detail:
EBRD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Knowledge Manager, HR Operations & AskHR in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. We want to show off our problem-solving skills, so think about how we’d handle specific HR queries that might come up.
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. This will help us articulate our experience in HR operations and customer service confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in the role.
We think you need these skills to ace Knowledge Manager, HR Operations & AskHR in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in HR operations or customer service. We want to see how your skills align with the role of Knowledge Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing the AskHR platform and how your analytical skills can contribute to improving HR processes. Let us know what makes you the perfect fit!
Showcase Your Customer Service Skills: Since this role focuses on exceptional customer service, make sure to include examples of how you've successfully resolved queries or improved processes in previous roles. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at EBRD
✨Know Your Stuff
Make sure you understand the AskHR platform inside out. Familiarise yourself with its features and how it enhances HR operations. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service or resolved complex queries. Highlight your analytical skills and how they helped improve processes in previous roles.
✨Research the Company Culture
Dive into the company’s values and culture. Since they emphasise an inclusive workplace, think about how your personal values align with theirs. Be ready to discuss how you can contribute to this environment.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Think about what you want to know regarding their HR processes and future goals.
