Associate, Design & Transformation (London, GB)

Part of a wider Design and Transformation team in CTO, the Associate Design & Transformation (D&T) works with business stakeholders to design and implement change with a focus on requirements elicitation and business case formulation (using a range of Agile techniques). The Associate D&T will work in a range of settings including smaller scale Project Management or Business Analysis on varied-sized enhancements/projects. The team member will work closely with business teams, IT teams like architecture and application teams as well as specialist consultants, as applicable. Where required, they will work in proximity with the Banks technology Capability teams to ensure services are technically enabled.

The successful candidate will start as the dedicated Business Analyst on Phase 2 of the Payment Ecosystem project. This is a priority MYIP initiative, delivered with Operations & Service Management (OSM) and the Treasury, Risk & Operations IT capability. Phase 2 builds on the MVP, which covered loans and bonds. It extends the central Payment Repository and straight-through processing to Equities, Guarantees, Treasury and PPAD. It also introduces a central Payment Service to route payment flows across channels, and improves integrations with SWIFT and integrity screening. Controls and reporting will be strengthened as well.

In this role you will own business analysis across the delivery lifecycle. You will work closely with the Product Owner, business subject matter experts and the engineering team. You will turn business needs into clear, development-ready requirements, maintain a well-refined backlog and help ensure work meets the agreed Definition of Ready before it is built. You will also support target process design, testing and business readiness. Over time, the role is expected to move from project delivery into wider support for the capability area.

The D&T team collaborates with the business to design effective and efficient operating models and advise on their planning and execution enablement, handing off to appropriate teams for the actual execution of the change. Through strong relationships and consultative approach, the team shapes and defines transformational projects aligning functional designs to the strategic objectives and vision of the Bank.

The Associate - D&T will be assigned to 1-2 change projects or initiatives in either a project manager/BA capacity, or as a BA required to work with the project team. In doing so, they will need to interact with specialist consultants and a broad group of Bank staff professionals. The role requires good internal/external stakeholder management at varied levels and must build credible working relationships.

Accountabilities & Responsibilities

• The role will be responsible for engaging with business stakeholders as part of a project or as part of the demand management process (early assessment of IT initiatives).
• Core D&T responsibilities:
• Work as assigned on 1-2 projects, either as PM/BA on a small project, or as BA working closely with product owners, SME, business stakeholders and other IT disciplines to transpose valued needs into requirements captured by appropriate methods and artefacts.
• Carry out investigation, capture and prioritisation of business requirements using a variety of Agile techniques.
• Capture new technology request outlines from the Business and help to formulate the supporting business cases for funding.
• Engage with stakeholders through interviews, workshops, focus groups and other engagement methods.
• Ensure appropriate requirements sign off from key stakeholders, where necessary.
• Perform analysis across end-to-end business process to understand change impact, where necessary creating alignment from technical to business capabilities.
• Assess data sets and evaluate differences and bottlenecks.
• Promote Agile principles and practices to continuously improve working practices within the team.
• Implement and maintain requirements traceability as these mature through sprints/iterations.
• Contribute towards team best practice.
• Support testing, business readiness, adoption of functionality by business users as it is incrementally deployed into production.
• IT Capability alignment responsibilities:
• Work alongside Product Owner and Capability Lead and other leads in the capability (e.g. Architecture, QA, etc.) as a Scrum BA, where agreed with the relevant D&T Principal.
• Other accountabilities:
• Stay up to date with current market and industry trends by attending internal learning opportunities and external events such as seminars and industry events, bringing new thinking and ideas back to the team.

Knowledge, Skills, Experience & Qualifications

• Relevant degree or equivalent experience gained working within Financial Services, Corporate / Investment Banking or relevant function at a Group level.
• Prince 2 Agile, Lean / Six Sigma, Business Analysis, SCRUM certifications etc. or equivalent experience an advantage.
• Relevant experience in conducting Agile business analysis.
• Experience formulating business cases / ROI.
• Sound knowledge of the entire IT project delivery lifecycle and development processes.
• Understanding of Banking processes a distinct advantage.
• Proven track record of delivering innovative IT initiatives.

Skills:

• Strong analytical skills, with understanding of process documentation & data analysis.
• Ability to develop deep business knowledge.
• A diligent and conscientious approach to completing work, adhering to agreed deadlines and an excellent level of quality.
• Agile methods and principles for requirements gathering.
• User-centric mindset.
• Process analysis.
• Clear thinker, sound analytical and problem-solving skills.
• Good organisational and multi-tasking skills.
• Fluency in written and spoken English mandatory.
• Outstanding written and verbal communication skills with all levels of staff required.
• Fine interpersonal skills, in particular service orientation, organisational awareness, leadership and people empathy.

Requirements

• Essential: Good understanding of payment processes and controls, for example payee and bank detail validation, payment approval, exception handling and straight-through processing.
• Desirable: Understanding of market practice across payments, cash management and liquidity management, including how leading financial institutions integrate payment flows, account structures, liquidity positioning and cash optimisation.
• Familiarity with SWIFT messaging and services (e.g. SWIFTRef, gpi, RMA) and ISO 20022 payment standards.
• Exposure to treasury, banking operations or payments in a financial institution, including fraud, sanctions or integrity screening.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values Inclusiveness, Innovation, Trust, and Responsibility are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Banks core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).