At a Glance
- Tasks: Lead sales operations, manage performance reporting, and drive strategic initiatives.
- Company: Join eBay, a global leader in ecommerce transforming how the world shops.
- Benefits: Inclusive culture, career growth opportunities, and commitment to sustainability.
- Other info: Dynamic environment with a focus on collaboration and creativity.
- Why this job: Make an impact by connecting people and building communities through innovative ecommerce solutions.
- Qualifications: Experience in sales operations and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
The Global Sales Operations team supports eBay’s Global Seller Development (GSD) organization by building clear operating rhythms, scalable processes, and data-informed decision‑making that enable seller growth and business performance. The Senior Sales Operations Manager plays a central role in how GSD plans, runs, and evaluates its business. This role owns core sales operating mechanisms such as pipeline and performance reporting, forecasting inputs, and Weekly and Quarterly Business Review cadences.
What you will accomplish:
- Establish and evolve core sales operating cadences, including WBRs, QBRs, forecasting, and leadership reporting, ensuring insights are accurate, clear, and action‑oriented.
- Build and maintain dashboards, critical metric frameworks, and reporting views that track pipeline health, seller performance, forecasts, and progress against strategic goals.
- Define and improve pipeline management standards, forecasting inputs, and sales hygiene expectations in partnership with sales leadership and CRM teams.
- Support go‑to‑market execution through resource planning, coverage models, segmentation logic, and prioritization frameworks.
- Lead cross‑functional initiatives from problem definition through delivery, rollout, and post‑launch measurement, managing dependencies and timelines across multiple workstreams.
- Translate sales, seller, and operational data into insights that surface trends, risks, and opportunities, driving leadership decisions and commercial actions.
- Design, document, and continuously improve scalable operating models and processes across the seller lifecycle, supporting adoption through clear communication and measurement.
What you will bring:
- Experience in Sales Operations, Business Operations, or Commercial Operations within a technology, marketplace, or platform‑based sales environment.
- Proven ownership of business cadence, forecasting, and performance reviews, including WBRs, QBRs, and executive‑level reporting.
- Ability to synthesize complex data into clear, structured narratives that support leadership decision‑making.
- Hands‑on experience with Salesforce CRM, including pipeline management, reporting, dashboards, and sales process enforcement.
- Experience using analytics, automation, or AI‑enabled tools to improve operational efficiency, consistency, or decision‑making.
- Strong program and project management skills, including scoping, prioritization, documentation, and partner alignment.
- Comfort working independently in fast‑paced, evolving environments, with exposure to global or multi‑regional sales organizations, scaling teams, or live commerce sales motions.
Sr. Revenue Operations Manager employer: eBay
At eBay, we pride ourselves on being more than just a global ecommerce leader; we foster a vibrant work culture where authenticity thrives and bold ideas are encouraged. As a Senior Revenue Operations Manager, you will be part of a passionate team dedicated to driving seller growth and business performance, with ample opportunities for professional development and collaboration across diverse teams. Our commitment to innovation and community building ensures that every employee can make a meaningful impact while enjoying a supportive environment that values unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Revenue Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at eBay. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into eBay's culture and values. Show us how your unique skills align with our mission to empower buyers and sellers. Authenticity is key!
✨Tip Number 3
Practice your storytelling skills. We love hearing about your past experiences and how they shaped you. Make sure to highlight your achievements in sales operations and how they can benefit eBay.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team of passionate thinkers and innovators.
We think you need these skills to ace Sr. Revenue Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sr. Revenue Operations Manager role. Highlight your relevant experience in Sales Operations and how it aligns with eBay's mission to empower buyers and sellers.
Showcase Your Data Skills:Since this role involves translating complex data into insights, be sure to include examples of how you've used analytics or CRM tools like Salesforce in your previous roles. We want to see your ability to make data-driven decisions!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at eBay
✨Know Your Numbers
As a Senior Revenue Operations Manager, you'll need to be comfortable with data. Brush up on key metrics related to sales performance, forecasting, and pipeline management. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Cross-Functional Experience
This role involves working closely with various teams like Business Development and Analytics. Prepare examples of how you've successfully collaborated across departments in the past. Highlight any initiatives where you led cross-functional projects from start to finish.
✨Master the Art of Storytelling
You’ll need to translate complex data into clear narratives for leadership. Practice explaining your past experiences in a way that highlights your analytical skills and decision-making processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to manage competing priorities or improve operational efficiency. Prepare to discuss specific challenges you faced and how you overcame them, especially in fast-paced environments.
