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- Tasks: Lead and coordinate operations for eBay's impactful coupon programme.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops and sells.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a passionate team driving economic opportunity and customer satisfaction.
- Qualifications: Strong project management skills and a passion for data-driven decision making required.
- Other info: Experience with SQL is a plus, but not essential.
The predicted salary is between 43200 - 72000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Role and Team: The Horizontal Trading team at eBay is responsible for developing and scaling trading and loyalty levers which drive growth and retention of buyers and sellers. We plan and implement a quarterly calendar of promotional activity and incentives intended to deliver relevance, value for customers, and drive business performance in partnership with marketing and category management teams. You will be responsible for leading and co-ordinating operations behind the coupon programme – our most impactful trading lever in driving top line business performance. You will also be responsible for fleshing out and leading on a newly launched initiative within our incentives programme.
Success will be measured by:
- Incremental GMV growth
- Improvements in spend efficiency and return on investment
- Customer price perception
- Scaling seller participation
- Operational innovation
What You Will Accomplish:
- End-to-end management of coupons within our CRM system.
- Facilitate category management teams with inviting their sellers to coupon promotions and provide regular updates on sign up rates ahead of deadlines.
- Produce cases with forecasted sales and spend efficiency, including recommendations on how to proceed.
- Reduce churned sellers by monitoring for ‘leaks’ in the process and creating safeguards.
- Coordinate with supporting functions such as marketing and merchandising teams to ensure coupons are delivered on time and with impact.
- Use data to find opportunities to scale the coupon programme further.
- Strive for operational excellence by optimising processes with a view to improving efficiency and reducing errors.
- Understand the eBay customer, and help to instill a customer-first attitude within the team and wider business.
- Engage with product teams to lobby for developments which will benefit coupons.
- Balance trade-offs between business needs and technical constraints, gaining consensus from partners along the way.
What You Will Bring:
We would love to hear from you if you have strong project management experience with an ability to build & implement operational plans as you will be required to co-ordinate & deliver initiatives across different business functions. Experience in developing & delivering plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals is key. Plus an ability to build and sustain relationships across all functions and levels in an organization, to ensure detailed integration and execution of plans. Self-sufficient action and results orientated, you will make data driven decisions to get results. Confident in Excel, you will have a great eye for detail and be comfortable working in a dynamic environment. And of course - a love for eBay as a Buyer and Seller plus a passion for customers & ability to link to day-to-day role! Experience with SQL, not a requirement but is beneficial.
Snr Horizontal Trading Manager employer: eBay
Contact Detail:
eBay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Snr Horizontal Trading Manager
✨Tip Number 1
Familiarise yourself with eBay's coupon programme and its impact on business performance. Understanding how coupons drive sales and customer engagement will help you articulate your ideas during the interview.
✨Tip Number 2
Showcase your project management skills by preparing examples of past initiatives you've led. Be ready to discuss how you coordinated across different teams to achieve commercial objectives, as this is crucial for the role.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel. Be prepared to discuss how you've used data to make informed decisions in previous roles, as this will demonstrate your ability to drive results.
✨Tip Number 4
Engage with eBay's community and stay updated on their latest initiatives. Showing genuine interest in the company and its customers can set you apart and highlight your passion for the role.
We think you need these skills to ace Snr Horizontal Trading Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Snr Horizontal Trading Manager position at eBay. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant project management experience and operational planning skills. Use specific examples that demonstrate your ability to drive commercial objectives and build relationships across functions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eBay and your understanding of their customer-first attitude. Mention your data-driven decision-making skills and how you can contribute to the coupon programme's success.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at eBay
✨Show Your Passion for eBay
Make sure to express your enthusiasm for eBay as both a buyer and seller. Share personal experiences that highlight your understanding of the platform and its community, as this will resonate well with the interviewers.
✨Demonstrate Project Management Skills
Prepare examples from your past experience where you successfully managed projects across different teams. Highlight how you coordinated efforts, met deadlines, and achieved commercial objectives, as these skills are crucial for the role.
✨Be Data-Driven
Since the role involves making data-driven decisions, come prepared with examples of how you've used data to inform your strategies in previous roles. Discuss specific metrics you tracked and how they influenced your decisions.
✨Understand Customer Needs
Showcase your ability to put the customer first by discussing how you've previously identified customer needs and adapted strategies accordingly. This aligns with eBay's commitment to authenticity and customer-centricity.
