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- Tasks: Lead global operations for eBay Live, enhancing seller success and driving innovative commerce.
- Company: Join eBay, a global leader in ecommerce, shaping the future of shopping.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team transforming live shopping experiences worldwide.
- Qualifications: 5+ years in program management, strong communication, and a passion for live commerce.
- Other info: Work in a startup-like environment with a focus on creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About eBay Live
eBay Live is shaping the future of commerce, a fast-growing, live shopping experience where sellers and buyers connect in real time. From collectibles and fashion to luxury goods and tech, we’re bringing storytelling and community into the heart of shopping. eBay Live operates like a startup within eBay: experimental, creative, data-driven, and global.
About the Role
We’re looking for a Platform Operations Program Manager who excels at creating structure out of ambiguity. You’ll help scale eBay Live by designing the operational backbone that powers livestream commerce across global markets, seller enablement, event execution, and cross‑functional collaboration. You’ll partner with product, marketing, seller support, trust, and category teams to turn ideas into repeatable, high‑performing programs that support seller success and operational excellence.
What You’ll Do
- Quarterback international platform operations, go-to-market, and seller support, driving alignment and operational excellence across regions.
- Support in‑market platform operations teams in implementing consistent processes that enhance efficiency and impact.
- Coordinate priorities and execution as an extension of the North America team, ensuring global alignment and shared accountability.
- Implement playbooks across markets to enable consistency, speed, and scalable growth.
- Build and evolve processes that support international scale and adapt to changing operational needs.
- Partner with cross‑functional teams, including Product, Engineering, Legal, and Marketing, to optimize workflows, governance, and global execution.
- Continuously improve systems and standards by capturing findings and transforming them into global best practices.
Who You Are
- 5+ years in program or operations management, ideally within e-commerce, media, or live commerce.
- Proven success leading cross‑functional programs at scale, balancing creativity with process rigor.
- Exceptional communicator who can drive alignment across technical, operational, and business teams.
- Comfortable with ambiguity and rapid change — you bring structure where none exists.
- Obsessed with systems, metrics, and documentation (if it’s not written down, it doesn’t exist).
- Passionate about live experiences, creators, and the intersection of commerce and community.
Platform Ops Program Manager, eBay Live employer: eBay
Contact Detail:
eBay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Ops Program Manager, eBay Live
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching eBay Live and its culture. Show us how your skills align with our mission to reinvent ecommerce and connect communities.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in program management can help us scale eBay Live. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Platform Ops Program Manager, eBay Live
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for live commerce and community shine through. We want to see how your unique experiences and ideas can contribute to the exciting world of eBay Live!
Be Clear and Concise: We love a good story, but keep it focused! Make sure your application highlights your relevant experience in program or operations management without going off on tangents. Clarity is key!
Highlight Your Achievements: Don’t just list your responsibilities; showcase your successes! Use metrics and examples to demonstrate how you've driven operational excellence and supported cross-functional teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at eBay
✨Know the Company Inside Out
Before your interview, dive deep into eBay's mission and values. Understand how eBay Live is revolutionising commerce and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your skills to their vision.
✨Showcase Your Cross-Functional Experience
As a Platform Ops Program Manager, you'll need to work with various teams. Prepare examples of past projects where you successfully collaborated across departments. Highlight your ability to drive alignment and operational excellence, as this is key for the role.
✨Embrace Ambiguity
eBay Live operates in a fast-paced environment where change is constant. Be ready to share instances where you've thrived in uncertain situations. Discuss how you bring structure to chaos and your strategies for adapting to new challenges.
✨Metrics Matter
Since the role involves optimising workflows and improving systems, come prepared with data-driven examples from your previous roles. Talk about how you've used metrics to enhance processes and achieve results, demonstrating your obsession with documentation and systems.
