At a Glance
- Tasks: Lead innovative CRM campaigns to boost eBay Live's engagement and viewership.
- Company: Join eBay, a leader in redefining the shopping experience through live events.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborate with creative teams and work across time zones in a fast-paced environment.
- Why this job: Be part of a dynamic team shaping the future of online shopping.
- Qualifications: 4+ years in CRM, strong project management, and a passion for customer excellence.
The predicted salary is between 45000 - 55000 € per year.
About The Team And The Role
eBay Live is redefining the shopping experience by bringing real‑time, interactive, and curated live events to buyers worldwide. From collectibles and fashion to luxury goods and sports memorabilia, we’re connecting communities with sellers through innovative, engaging live events. This position is a Marketing Manager on the eBay Live CRM team, responsible for building, implementing, and refining multi‑channel marketing campaigns that promote awareness, engagement, and regular viewership for eBay Live. The focus is the United Kingdom with possible support in other European markets.
What You Will Accomplish
- Work with the EU Marketing Lead to develop and carry out the CRM go‑to‑market strategy for eBay Live in the UK, emphasizing key projects to boost awareness, engagement, and viewership.
- Closely monitor CRM performance and proactively recommend optimization ideas and test‑and‑learn opportunities.
- Assist with audience segmentation and targeting initiatives, guaranteeing relevance and sustaining channel health.
- Lead the strategy and execution of key eBay Live moments, working closely with cross‑functional teams to implement a customer‑first and engaging CRM experience.
- Coordinate with creative agencies to produce and launch high‑quality content and customer experiences that effectively reach the target audience.
- Own project timelines, tracking campaign development and keeping collaborators informed.
Requirements
- 4+ years of relevant experience in CRM within an e‑commerce or retail environment; experience in live commerce is a plus.
- Proven ability to craft and deliver efficient, multi‑channel CRM strategies with focus on measurement and optimisation.
- Strong project management skills, managing multiple initiatives simultaneously in a fast‑paced environment.
- Excellent communication and collaboration skills, able to work effectively across teams in different time zones.
- Passion for customer excellence, coupled with a creative, innovative, and data‑driven approach.
CRM Marketing Manager in London employer: eBay
eBay is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation within the fast-paced realm of e-commerce. As a CRM Marketing Manager in the UK, you will have the opportunity to lead impactful marketing campaigns while collaborating with diverse teams across Europe, all within a supportive environment that prioritises employee growth and development. With a commitment to customer excellence and a focus on inclusivity, eBay provides a unique platform for professionals looking to make a meaningful impact in the world of live commerce.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Marketing Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your CRM campaigns and successes. This gives you a chance to showcase your creativity and data-driven approach, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand eBay Live's mission and values, and think about how your experience aligns with their goals. This will help you answer questions confidently and show you're a great fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at eBay Live.
We think you need these skills to ace CRM Marketing Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Marketing Manager role. Highlight your relevant experience in e-commerce and any live commerce projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to eBay Live's mission. Be sure to mention specific campaigns or strategies you've successfully implemented in the past.
Showcase Your Project Management Skills:Since this role involves managing multiple initiatives, make sure to highlight your project management experience. Share examples of how you've kept projects on track and collaborated with different teams to achieve success.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at eBay
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially in the context of e-commerce and live commerce. Be ready to discuss specific strategies you've implemented in the past and how they drove engagement and viewership.
✨Showcase Your Project Management Skills
Prepare examples that highlight your ability to manage multiple projects simultaneously. Discuss how you prioritise tasks and keep teams informed, as this role requires strong project management skills in a fast-paced environment.
✨Be Data-Driven
Since the role focuses on measurement and optimisation, come prepared with examples of how you've used data to inform your marketing strategies. Talk about any tools or metrics you’ve used to track performance and make recommendations.
✨Emphasise Collaboration
This position involves working closely with cross-functional teams, so be ready to share experiences where you successfully collaborated with others. Highlight your communication skills and how you adapt to different time zones and team dynamics.
