At a Glance
- Tasks: Drive growth and adoption of eBay's innovative shipping solutions while collaborating across teams.
- Company: Join eBay, a global leader in ecommerce, shaping the future of shopping.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on problem-solving and cross-functional collaboration.
- Why this job: Make a real impact by connecting people and building communities through ecommerce.
- Qualifications: 5+ years in programme management or related fields; strong analytical and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the role and the team: This is an exciting opportunity to join the UK Shipping team at a critical stage of its journey leading the growth and adoption of one of eBay's newest and signature shipping programs; Simple Delivery. You will be responsible for identifying and removing barriers to seller adoption and the go-to-market of new program services and features. This is a high-impact role for someone who loves turning ambiguity into structure, is self-driven, enjoys problem solving and thrives on cross-functional collaboration. Shipping experience is helpful, but not required.
What you will accomplish:
- Develop and support strategies that drive program adoption, GMV, revenue growth and customer satisfaction across eBay shipping solutions.
- Identify and prioritise growth levers across product, marketing, seller education, buyer and seller journeys, incentives, operations and partner channels.
- Use customer insight, performance data and market signals to identify priority segments, adoption barriers and opportunities to improve journeys and messaging.
- Design onboarding, education and adoption programmes that help sellers realise greater value from eBay shipping solutions.
- Partner cross-functionally with Product, Engineering, Operations and Go-to-Market teams to deliver roadmap execution, operational readiness and market strategy implementation.
- Identify experience gaps across the end-to-end shipping journey and collaborate with teams to deliver improvements for sellers and buyers.
What you will bring:
- 5+ years’ experience in programme management, business strategy, growth, product, marketplace operations or a related field.
- Proven ability to manage complex, cross-functional initiatives and deliver measurable business outcomes.
- Strong analytical and critical thinking skills, with confidence using data, customer insight and market evidence to shape decisions.
- Experience driving growth, adoption and business performance in complex environments, including helping customers adopt a product, service or behaviour.
- Strong stakeholder management, communication and organisational skills, with the ability to build trusted relationships and explain complex topics clearly.
- Comfortable working through ambiguity, running tests or pilots, and turning insight into clear actions, recommendations and execution plans.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.
Business Manager, Managed Shipping in London employer: eBay
At eBay, we pride ourselves on fostering a vibrant work culture that champions innovation and inclusivity. As a Business Manager in our UK Shipping team, you'll be part of a dynamic environment where your ideas are valued, and you can make a tangible impact on the future of ecommerce. With ample opportunities for professional growth and a commitment to employee well-being, eBay is an exceptional employer for those looking to thrive in a collaborative and forward-thinking setting.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager, Managed Shipping in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at eBay. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into eBay's culture and values. Show them you’re not just about the skills but also about fitting into their vibrant community of thinkers and innovators.
✨Tip Number 3
Practice your problem-solving skills! Since this role is all about turning ambiguity into structure, be ready to tackle hypothetical scenarios during interviews to showcase your analytical prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining the eBay family.
We think you need these skills to ace Business Manager, Managed Shipping in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Manager role. Highlight your relevant experience in programme management and growth strategies, and don’t forget to mention any cross-functional collaboration you've done!
Showcase Your Analytical Skills:Since this role involves using data and customer insights, be sure to include examples of how you've used analytics to drive decisions in your previous roles. We love seeing how you can turn numbers into actionable strategies!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your experiences and achievements. Remember, we want to see your personality shine through, so don’t be afraid to let your unique self come across!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at eBay
✨Know the Company Inside Out
Before your interview, dive deep into eBay's mission and values. Understand their approach to ecommerce and how they empower buyers and sellers. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Problem-Solving Skills
Since the role involves turning ambiguity into structure, prepare examples from your past experiences where you've successfully navigated complex challenges. Highlight your analytical skills and how you used data to drive decisions.
✨Emphasise Cross-Functional Collaboration
This position requires working with various teams. Be ready to discuss instances where you've collaborated across departments. Share how you built relationships and communicated effectively to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to identify growth levers and improve customer journeys. Think of specific scenarios where you've driven adoption or improved processes, and be ready to explain your thought process and outcomes.
