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- Tasks: Lead the coupon programme and drive growth for eBay's trading team.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops and sells.
- Benefits: Enjoy a hybrid work model, diverse culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team making a real impact on customer experience and business performance.
- Qualifications: Strong project management skills and a knack for data-driven decision-making are essential.
- Other info: A love for eBay as a buyer and seller is a plus!
The predicted salary is between 28800 - 43200 £ per year.
At eBay, we\’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We\’re in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Role and Team:
The Horizontal Trading team at eBay is responsible for developing and scaling trading and loyalty levers which drive growth and retention of buyers and sellers. We plan and implement a quarterly calendar of promotional activity and incentives intended to deliver relevance, value for customers, and drive business performance in partnership with marketing and category management teams.
You will be responsible for leading and co-ordinating operations behind the coupon programme – our most impactful trading lever in driving top line business performance. You will also be responsible for fleshing out and leading on a newly launched initiative within our incentives programme.
Success will be measured by:
- Incremental GMV growth
- Improvements in spend efficiency and return on investment
- Customer price perception
- Scaling seller participation
- Operational innovation
What You Will Accomplish:
- End-to-end management of coupons within our CRM system.
- Facilitate category management teams with inviting their sellers to coupon promotions and provide regular updates on sign up rates ahead of deadlines.
- Produce cases with forecasted sales and spend efficiency, including recommendations on how to proceed.
- Reduce churned sellers by monitoring for ‘leaks’ in the process and creating safeguards.
- Coordinate with supporting functions such as marketing and merchandising teams to ensure coupons are delivered on time and with impact.
- Use data to find opportunities to scale the coupon programme further
- Strive for operational excellence by optimising processes with a view to improving efficiency and reducing errors.
- Understand the eBay customer, and help to instill a customer-first attitude within the team and wider business.
- Engage with product teams to lobby for developments which will benefit coupons.
- Balance trade-offs between business needs and technical constraints, gaining consensus from partners along the way.
What You Will Bring
- We would love to hear from you if you have strong project management experience with an ability to build & implement operational plans as you will be required to co-ordinate & deliver initiatives across different business functions.
- Experience in developing & delivering plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals is key. Plus an ability to build and sustain relationships across all functions and levels in an organization, to ensure detailed integration and execution of plans.
- Self-sufficient action and results orientated, you will make data driven decisions to get results. Confident in Excel, you will have a great eye for detail and be comfortable working in a dynamic environment.
- And of course – a love for eBay as a Buyer and Seller plus a passion for customers & ability to link to day-to-day role!
- Experience with SQL, not a requirement but is beneficial
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay\’s commitment to ensuring digital accessibility for people with disabilities.
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Horizontal Trading Manager employer: eBay
Contact Detail:
eBay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Horizontal Trading Manager
✨Tip Number 1
Familiarise yourself with eBay's coupon programme and its impact on business performance. Understanding how coupons drive sales and customer engagement will help you articulate your ideas during interviews.
✨Tip Number 2
Network with current or former employees in the Horizontal Trading team. They can provide insights into the team's dynamics and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your project management skills by discussing specific examples where you've successfully coordinated cross-functional initiatives. This will demonstrate your ability to lead operations effectively.
✨Tip Number 4
Prepare to discuss data-driven decision-making. Be ready to share instances where you've used data to optimise processes or improve efficiency, as this aligns closely with the role's requirements.
We think you need these skills to ace Horizontal Trading Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Horizontal Trading Manager position at eBay. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your project management experience and any previous roles where you developed and delivered plans to drive commercial objectives. Use specific examples to demonstrate your ability to coordinate initiatives across different business functions.
Showcase Data-Driven Decision Making: Since the role requires making data-driven decisions, include examples in your application that illustrate how you've used data to achieve results in past positions. Mention any experience with Excel or SQL, even if it's not a requirement.
Express Your Passion for eBay: Make sure to convey your enthusiasm for eBay as both a buyer and seller. Share any personal experiences that reflect your understanding of the eBay platform and its customers, as this will resonate well with the hiring team.
How to prepare for a job interview at eBay
✨Understand eBay's Vision
Before your interview, make sure you understand eBay's mission and values. Familiarise yourself with how they aim to change the way the world shops and sells, as this will help you align your answers with their goals.
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience in detail. Highlight specific examples where you've successfully coordinated initiatives across different business functions, as this is crucial for the Horizontal Trading Manager role.
✨Data-Driven Decision Making
Since the role involves making data-driven decisions, come equipped with examples of how you've used data to drive results in previous positions. This could include improving efficiency or increasing sales through strategic initiatives.
✨Demonstrate Customer-Centric Thinking
eBay places a strong emphasis on customer experience. Be ready to discuss how you've prioritised customer needs in your past roles and how you can instil a customer-first attitude within the team.