eBay in Greater London is looking for an Exceptions Associate to resolve customer-related issues through a ticket-based system, ensuring timely updates and SLA adherence. You will liaise between GCX and Authenticity Guarantee teams and monitor shipment tracking to support accurate resolutions.
The role demands strong analytical skills, clear written communication, and the ability to manage multiple systems in a fast-paced environment.
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Global CX Disputes & Appeals Associate employer: eBay
At eBay, we pride ourselves on being an innovative employer that fosters a dynamic work culture where creativity and collaboration thrive. As a Senior Vendor Management Manager, you will have the opportunity to shape the future of ecommerce while working alongside passionate professionals in a supportive environment that prioritises employee growth and development. With our commitment to diversity and inclusion, along with unique initiatives like eBay Live, we offer a rewarding career path that empowers you to make a meaningful impact in the lives of sellers and buyers alike.
