Global Customer Experience & Disputes Specialist

Global Customer Experience & Disputes Specialist

Full-Time No working from home possible
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eBay is seeking a detail-oriented Operations Specialist to support the Global Customer Experience (GCX) and Authenticity Guarantee teams. You will investigate tickets, track shipments, and ensure timely resolutions within SLAs, acting as a bridge between teams and maintaining a consistent customer experience.

In this fast-paced, ticket-driven role you will apply data analysis, document findings, and update systems with accuracy while managing priorities and meeting quality standards.

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Global Customer Experience & Disputes Specialist employer: eBay

At eBay, we pride ourselves on being an innovative employer that fosters a dynamic work culture where creativity and collaboration thrive. As a Senior Vendor Management Manager, you will have the opportunity to shape the future of ecommerce while working alongside passionate professionals in a supportive environment that prioritises employee growth and development. With our commitment to diversity and inclusion, along with unique initiatives like eBay Live, we offer a rewarding career path that empowers you to make a meaningful impact in the lives of sellers and buyers alike.

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Contact Details:

eBay Recruitment Team