At a Glance
- Tasks: Drive growth and adoption of eBay's innovative shipping program, Simple Delivery.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops.
- Benefits: Inclusive culture, career development opportunities, and a chance to make an impact.
- Other info: Embrace a dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team shaping the future of ecommerce and connecting communities.
- Qualifications: 5+ years in programme management or related fields; strong analytical and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About The Role And The Team
This is an exciting opportunity to join the UK Shipping team at a critical stage of its journey leading the growth and adoption of one of eBay’s newest and signature shipping programs; Simple Delivery. You will be responsible for identifying and removing barriers to seller adoption and the go-to-market of new program services and features. This is a high‑impact role for someone who loves turning ambiguity into structure, is self‑driven, enjoys problem solving and thrives on cross‑functional collaboration. Shipping Experience Is Helpful, But Not Required.
What You Will Accomplish
- Develop and support strategies that drive program adoption, GMV, revenue growth and customer satisfaction across eBay shipping solutions.
- Identify and prioritise growth levers across product, marketing, seller education, buyer and seller journeys, incentives, operations and partner channels.
- Use customer insight, performance data and market signals to identify priority segments, adoption barriers and opportunities to improve journeys and messaging.
- Design onboarding, education and adoption programmes that help sellers realise greater value from eBay shipping solutions.
- Partner cross‑functionally with Product, Engineering, Operations and Go-to‑Market teams to deliver roadmap execution, operational readiness and market strategy implementation.
- Identify experience gaps across the end‑to‑end shipping journey and collaborate with teams to deliver improvements for sellers and buyers.
What You Will Bring
- 5+ years’ experience in programme management, business strategy, growth, product, marketplace operations or a related field.
- Proven ability to manage complex, cross‑functional initiatives and deliver measurable business outcomes.
- Strong analytical and critical thinking skills, with confidence using data, customer insight and market evidence to shape decisions.
- Experience driving growth, adoption and business performance in complex environments, including helping customers adopt a product, service or behaviour.
- Strong stakeholder management, communication and organisational skills, with the ability to build trusted relationships and explain complex topics clearly.
- Comfortable working through ambiguity, running tests or pilots, and turning insight into clear actions, recommendations and execution plans.
Additional Details
eBay is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.
Business Manager, Managed Shipping employer: eBay
At eBay, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives and every employee's unique contributions are valued. As a Business Manager in our UK Shipping team, you'll have the opportunity to drive impactful strategies that enhance seller experiences while enjoying comprehensive benefits, professional development opportunities, and a culture that champions collaboration and creativity. Join us in shaping the future of ecommerce and making a meaningful difference in the lives of millions around the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager, Managed Shipping
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Business Manager, Managed Shipping. Keep it concise and impactful — you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Manager, Managed Shipping
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Manager role. Highlight your experience in programme management and how it aligns with eBay's goals. We want to see how you can bring your unique skills to the table!
Showcase Your Analytical Skills:Since this role involves a lot of data-driven decision-making, don’t shy away from showcasing your analytical prowess. Share examples of how you've used data to drive growth or solve problems in previous roles. We love a good story backed by numbers!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate clarity and want to understand your thoughts without sifting through fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're proactive and keen on joining our team at eBay!
How to prepare for a job interview at eBay
✨Know the Company Inside Out
Before your interview, dive deep into eBay's mission and values. Understand their approach to ecommerce and how they empower buyers and sellers. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Problem-Solving Skills
Since the role involves turning ambiguity into structure, prepare examples from your past experiences where you've successfully navigated complex challenges. Highlight your analytical skills and how you used data to drive decisions.
✨Emphasise Cross-Functional Collaboration
This position requires working with various teams. Be ready to discuss instances where you've collaborated across departments. Share how you built relationships and communicated effectively to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to identify barriers and drive adoption. Think of scenarios where you've implemented strategies that led to growth or improved customer satisfaction, and be ready to discuss the outcomes.
