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- Tasks: Manage incidents and ensure the reliability of eBay's services while enhancing automation.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops and sells.
- Benefits: Enjoy a fixed day shift with no on-call duties, plus a collaborative work environment.
- Why this job: Be part of a passionate team driving innovation and creating economic opportunities for all.
- Qualifications: Requires a technical degree and 3 years of experience in large-scale internet environments.
- Other info: Work in Dublin, Ireland, with a focus on automation and incident management.
The predicted salary is between 36000 - 60000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role: As a Site Reliability Engineer at eBay, you’ll play a key role in managing major incidents and the overall health of our services, making sure they are both resilient and high-performing. You’ll create strategies for availability and reliability, enhance domain ecosystem observability, and support a shift toward a more engineering-focused culture. Your contributions will ensure that eBay’s technology remains cutting-edge and reliable for our global community.
What you will accomplish:
- Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate.
- Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance.
- Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs).
- Automation and Process Enhancement: Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency.
- Enhance Monitoring Tools: Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities.
- Incident Management: Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams.
What you will bring:
- BSCS or related 4-year technical degree
- 3 years of experience in large-scale internet/server environments, including cloud computing and multi-tier architectures.
- Experience with delivering solutions with software engineering skills including Java, Python, GO, etc.
- Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises.
- Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures, JVM configurations, and a deep understanding of UNIX, Linux, networking (TCP/IP), and databases (both relational and NoSQL).
- Experience in android and iOS application debugging.
- Experience with observability tools such as Grafana and Prometheus, and skills in documenting procedures for knowledge management.
- Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments.
NOTE: As part of the operation staff members of the SEC work a fixed shift. This position is for a day shift (7:00 AM to 5:00 PM) in our Dublin, Ireland location. Team members will work four days in a row in 10 hour shifts, with no on call responsibilities.
Operations Site Reliability Engineer employer: eBay Inc.
Contact Detail:
eBay Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Site Reliability Engineer
✨Tip Number 1
Familiarise yourself with eBay's core values and mission. Understanding their commitment to innovation and community can help you align your answers during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your incident management skills. Be prepared to discuss specific examples of how you've successfully managed incidents in the past, as this role heavily focuses on maintaining service reliability.
✨Tip Number 3
Get hands-on experience with the tools mentioned in the job description, like Grafana and Prometheus. Being able to demonstrate your proficiency with these observability tools can set you apart from other candidates.
✨Tip Number 4
Network with current or former eBay employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Site Reliability Engineer role, which can help you tailor your approach.
We think you need these skills to ace Operations Site Reliability Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operations Site Reliability Engineer position at eBay. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in large-scale internet/server environments, cloud computing, and your software engineering skills. Mention specific projects or achievements that demonstrate your ability to manage incidents and enhance reliability.
Showcase Technical Skills: Clearly outline your technical skills, especially in Java, Python, and GO, as well as your knowledge of UNIX, Linux, and networking. Providing examples of how you've used these skills in past roles can strengthen your application.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also conveys your passion for eBay's mission and values. Discuss how you can contribute to their goal of creating economic opportunity and enhancing service reliability.
How to prepare for a job interview at eBay Inc.
✨Understand eBay's Mission
Before your interview, take some time to research eBay's mission and values. Understanding how they aim to change the way the world shops and sells will help you align your answers with their goals and demonstrate your enthusiasm for the role.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with large-scale internet/server environments and your proficiency in programming languages like Java, Python, or GO. Highlight specific projects where you've successfully implemented solutions that improved site reliability or performance.
✨Prepare for Incident Management Scenarios
Since the role involves incident management, think of examples from your past experiences where you acted as an Incident Commander or resolved major incidents. Be ready to explain your thought process and the steps you took to ensure effective communication and resolution.
✨Emphasise Collaboration and Communication
eBay values teamwork, so be sure to highlight your collaborative problem-solving skills. Share instances where you've worked closely with cross-functional teams to develop solutions or enhance processes, showcasing your ability to thrive in dynamic environments.
