At a Glance
- Tasks: Troubleshoot IT issues, manage applications, and ensure smooth tech operations.
- Company: Join Ebara Elliott Energy, a leader in precision engineering and reliability.
- Benefits: Enjoy competitive pay, hybrid work, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact in IT while working with cutting-edge technology.
- Qualifications: Bachelor's in IT or related field and 3 years of IT experience required.
The predicted salary is between 35000 - 45000 £ per year.
Purpose of the Job
The IT Engineer is an experienced level position involved in the planning, execution, and management of new applications into existing systems and software throughout the enterprise. This position is designed to provide the IT infrastructure required to run application software to support the computational and information needs of the company. The successful candidate will act as the first point of contact for all IT helpdesk queries, resolving issues directly or escalating them to senior engineers as required. Overall, the role ensures that technical operations run smoothly and hardware and operating systems are expertly maintained.
Nature of the Job
- Technical Troubleshooting & Analysis: Independently resolve complex, varied software access and performance issues by applying diversified procedures and analytical evaluation to determine the best course of action.
- Cross-Functional Collaboration: Work cooperatively and effectively with colleagues and partners across the entire organization to achieve shared goals.
- Data-Driven Influence: Leverage strong social and communication skills to understand stakeholders and influence decision-making using logic and data.
- Independent Role: This is primarily an Individual Contributor role and does not include any direct supervisory responsibilities or hiring authority.
Specific Job Responsibilities/Competencies
As an IT Engineer, this role encompasses daily helpdesk operations, long-term strategic IT planning, and system deployments. The engineer will ensure that technology integrations meet compliance and functional specifications while driving continuous improvement in system performance. The primary responsibilities of this role include the following:
- Evaluate system hardware and OS.
- Monitor systems to track operating efficiency and to ensure service level objectives are met.
- Liaise with other software developers and engineers to address issues in program logic, as well as the interoperability of new applications with existing systems software.
- Work with data owners and business systems analysts to develop models, procedures, and protocols for reporting in concert with requirements.
- Test software and communicate and document results and make recommendations based on findings.
- Develop standards and processes to support and facilitate integration projects and initiatives.
- Adhere to change management and documentation standards.
- Respond to, track, and monitor inquiries and requests for assistance with software, hardware, and other technical problems.
- Travel as per business needs.
Background and Experience
- Technical Core Knowledge: Possess a thorough understanding of internal computer operating systems, networking, programming, and analytical methods.
- Diagnostic & Repair Expertise: Demonstrate expert capabilities in diagnosing and repairing technical issues.
- Independent OS Configuration: Ability to install and configure operating systems effectively with limited supervision.
- Customer Satisfaction & Passion: Show a high sensitivity to customer needs and a deep, genuine interest in the broader field of Information Technology.
- Project Management: Maintain a solid working knowledge of project management processes.
Education Requirement: A Bachelor’s degree in IT or related field. (Specifically, Computer or Information Science, Mathematics, or Engineering).
Minimum Experience: 3 years’ experience in IT.
Preferred Experience:
Intune experience
Google Workspace (GWS) experience
Base Location & Work Schedule: This is a full time permanent position based in Basingstoke, UK on hybrid working basis.
IT Engineer employer: Ebara Elliott Energy
Ebara Elliott Energy is an exceptional employer that values innovation and collaboration, providing IT Engineers with a dynamic work environment in Basingstoke. With a strong focus on employee growth, the company offers opportunities for professional development and a hybrid working model that promotes work-life balance. Join a team that prioritises technical excellence and customer satisfaction while being part of a global leader in precision engineering.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ebara Elliott Energy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ebara Elliott Energy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ebara Elliott Energy!
✨Direct Apply to Ebara Elliott Energy
Let's not forget to apply directly through the Ebara Elliott Energy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ebara Elliott Energy.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ebara Elliott Energy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ebara Elliott Energy
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
