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- Tasks: Monitor and manage IT infrastructure, ensuring seamless connectivity and support for corporate events.
- Company: Join EBANX, a leading fintech revolutionising global payments.
- Benefits: Performance bonuses, meal allowances, education support, and flexible work culture.
- Other info: Opportunities for continuous learning and career growth in a diverse team.
- Why this job: Shape the future of payments while making a real impact in a dynamic environment.
- Qualifications: Experience in tech support, knowledge of networks, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are. What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.
We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage. As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders. Let’s build what’s next — together.
At EBANX’s IT team you don’t just manage systems and infrastructure. You ensure that our technology, which connects millions of people to global companies, runs flawlessly every day. Here, every solution you create has a direct impact on the revolution of digital payments, making our work truly Out Of The Ordinary. We believe it is possible to create a diverse, equal and inclusive environment.
What your day-to-day will look like:
- Monitor and manage the internet link, ensuring stable and continuous connectivity
- Support the internal network, focusing on the configuration and maintenance of access points (APs)
- Manage IT assets, controlling inventory and the equipment lifecycle
- Provide support for on-site corporate events, ensuring the required infrastructure is in place
- Deliver priority support to company executives (VIP)
- Perform the onboarding process for new employees, configuring devices via Autopilot for Windows and Mac (iOS)
- Ensure proper and secure formatting of IT devices
- Apply ITIL framework principles to ensure quality and efficiency in support processes
- Use the ServiceNow platform for configuration, implementations, catalog creation, and API integrations
- Collaborate with different organizational levels, maintaining clear and objective communication
- Act proactively, focusing on service excellence and meeting the agreed SLAs for IT support and demands
- Provide support for Microsoft Entra ID (Azure AD), configuring identity synchronization, user and group management, conditional access policies, and multifactor authentication (MFA), as well as applying security configurations to protect the cloud infrastructure
- Support the administration of Google Workspace, including account creation and maintenance, permission control, application of security policies, and user support for tools such as Google Drive, Gmail, and Google Meet
What you need to shine in this role:
- Proven experience in technology infrastructure and support
- Knowledge of networks, firewalls, and information security
- Ability to manage devices via Windows and Mac Autopilot
- Knowledge of the ITIL framework and its best practices
- Experience with the ServiceNow platform (configuration, implementation, and integration)
- Strong interpersonal communication skills and the ability to support all levels of the company, with a focus on VIP support
- Proactivity and commitment to excellence in service delivery
Bonus points if you have:
- Development and automation skills
- Knowledge of Microsoft Intune (Configuration and Compliance Policies)
- Knowledge of Networking and Security (Zero Trust) for hybrid environments
- Advanced English
EBANX offers:
- Performance Bonus: Annual bonus program based on company results
- Meal Allowance: Monthly allowance to support your meals
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning
- Language Classes: Language classes to support your personal and professional development
- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs
- Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance
- Well-being Program: Access to activities and resources that promote physical and mental health
Junior IT Coporate Analyst in Tipton employer: EBANX
Contact Detail:
EBANX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Coporate Analyst in Tipton
✨Tip Number 1
Network like a pro! Reach out to current employees at EBANX on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Junior IT Corporate Analyst role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into EBANX’s mission and values. Understand how your skills in technology infrastructure and support align with their goals. Show them you’re not just another candidate, but someone who genuinely wants to contribute to their vision.
✨Tip Number 3
Practice your problem-solving skills! Since EBANX is all about turning local challenges into global opportunities, be ready to discuss how you've tackled tech issues in the past. Use real examples to demonstrate your proactive approach and commitment to service excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the EBANX team and ready to help shape the future of payments with us.
We think you need these skills to ace Junior IT Coporate Analyst in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior IT Corporate Analyst role. Highlight your tech infrastructure experience and any relevant projects you've worked on. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the fintech industry and how your background aligns with our goals at EBANX. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges in tech support or infrastructure management. We love builders and problem-solvers, so let us know how you've made an impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Let’s build what’s next together!
How to prepare for a job interview at EBANX
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of technology infrastructure, networks, and firewalls. Be ready to discuss how you've managed devices using Windows and Mac Autopilot, as well as your experience with the ITIL framework. This will show that you're not just familiar with the concepts but can apply them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
EBANX values builders and problem-solvers, so come prepared with examples of how you've tackled challenges in previous roles. Think about specific situations where you improved connectivity or resolved IT issues efficiently. This will demonstrate your proactive approach and commitment to service excellence.
✨Communicate Clearly and Confidently
Strong interpersonal communication skills are crucial for this role. Practice articulating your thoughts clearly and objectively, especially when discussing technical topics. Remember, you'll be supporting all levels of the company, including VIPs, so being able to convey complex information simply is key.
✨Familiarise Yourself with ServiceNow
Since you'll be using the ServiceNow platform for various tasks, it’s a good idea to get comfortable with its features. If you have experience with configuration, implementation, or API integrations, be ready to share those insights. If not, consider doing a quick tutorial to understand its functionalities better before the interview.