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- Tasks: Drive growth with international merchants and enhance customer experiences at EBANX.
- Company: Join a global fintech leader transforming payments in rising markets.
- Benefits: Competitive salary, health insurance, flexible work options, and professional development budgets.
- Other info: Exciting opportunities for growth and learning in a dynamic, entrepreneurial setting.
- Why this job: Be part of a diverse team making a real impact in the fintech industry.
- Qualifications: Experience in account management, strong negotiation skills, and familiarity with payment environments.
The predicted salary is between 50000 - 60000 £ per year.
EBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. With its own technology and infrastructure, combined with in-depth knowledge of the Latin American market, EBANX allows these companies to connect to hundreds of payment methods in different countries in the region. We believe that it is only possible to innovate with diversity, so we cherish differences in gender, race, nationality, disability, sexual orientation, religion and age.
We are building a Talent Pool for a future Account Manager role based in London. This is an individual contributor position responsible for driving growth with international merchants and ensuring our customers have the best experience while working with EBANX. We are mapping candidates with experience managing enterprise merchant portfolios, delivering one-to-many solutions, owning revenue targets, and demonstrating strong negotiation skills. We look for professionals who are flexible, entrepreneurial, engaged, autonomous, and fast learners. This Talent Pool allows us to stay connected to strong profiles for upcoming opportunities in the London market.
Responsibilities include:
- Managing current large merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans;
- Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship;
- Develop and maintain a trusted relationship, acting as the voice of the customer: learning merchants’ product pain points and expansion plans, understanding their priorities and urgency, and effectively communicating this across internal cross-functional teams;
- Outstanding internal and external communication - respond to client’s demands and correctly address, convey compelling value propositions, inform merchants of EBANX’s product roadmap, ability to communicate sensitive news to the merchant;
- Monitor, measure, and propose strategies to continually improve merchant performance, payment method optimization, market penetration, and brand advancement;
- Close collaboration and partnership with a diverse cross-functional team (e.g. product, marketing, subject matter experts, operations, risk, legal, and finance) to maximize merchant satisfaction and reference ability;
- Maintain a strong understanding of our competitive landscape and business strategy;
- Diligently report on sales pipeline progression within Salesforce.com; requires a high level of organization;
- Provide feedback to leadership on ways to optimize the sales cycle, enhance sales channels, and improve corporate brand awareness;
- At all times you will be a positive representative of the company and its brand and will conduct all sales activities with the highest degree of professionalism;
- Reporting directly to the Global Leader of Merchant Success - Americas and Europe.
What is essential for the job?
- Experience as Account Manager or Business Development with a tenure of exceeding targets;
- Must have experience in payments;
- Understanding of merchant payment environment and needs;
- Analytical skills, high level of organization, attention to details;
- Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and drive sales process discipline;
- A self-starter who is comfortable in an entrepreneurial and fast-paced setting;
- Tenacious and resilient with a positive, solution-oriented attitude;
- Confident, articulate, and professional communication, presentation, and persuasion skills;
- Excellent planning, prioritization, and time management discipline;
- Must have a valid passport and be willing to travel (up to 30% of the time);
- Fluent English (we will test it). A secondary language is a plus.
EBANX offers:
- A challenging environment, with opportunities to grow;
- Spanish, English or Portuguese classes;
- WAVES (bonus) - Program of goals and results (variable compensation);
- EBANX Education: budget for long courses;
- EBANX Skills: budget for workshops and courses;
- EBANX Flexible: birthday Day Off;
- EBANX Health: Health and Dental Insurance, with subsidy for dependents, and medicine subsidy for ebankers;
- Hello ebanker: psychology, finance and legal orientation.
Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.
[Talent pool] Key Account Managment Specialist in London employer: EBANX
Contact Detail:
EBANX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land [Talent pool] Key Account Managment Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space, especially those who work at EBANX or similar companies. Attend industry events, webinars, or even local meetups to make those valuable connections.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in account management and how you've driven growth in previous roles. This will help you stand out when we’re looking for candidates.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to us directly through our website and express your interest in joining the talent pool. We love seeing enthusiastic candidates!
✨Tip Number 4
Stay informed! Keep up with the latest trends in payments and fintech. Being knowledgeable about the industry will not only help you in interviews but also show us that you're genuinely passionate about what we do at EBANX.
We think you need these skills to ace [Talent pool] Key Account Managment Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Management Specialist role. Highlight your experience in managing enterprise merchant portfolios and any relevant achievements that align with our mission at EBANX.
Showcase Your Skills: We want to see your negotiation skills and analytical abilities shine through. Use specific examples from your past roles to demonstrate how you've driven revenue growth and improved merchant performance.
Be Authentic: Let your personality come through in your application. We value diversity and want to know what makes you unique. Share your story and how it connects to our vision of innovation through plurality.
Apply Through Our Website: For the best chance of being considered, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re in the loop for future opportunities in our Talent Pool.
How to prepare for a job interview at EBANX
✨Know Your Numbers
Before the interview, brush up on your metrics and achievements. Be ready to discuss how you've driven revenue growth in previous roles, especially in account management or business development. Specific examples will show that you understand the importance of results in this position.
✨Understand the Merchant Landscape
Familiarise yourself with the payment environment and the specific needs of merchants. Research EBANX's offerings and think about how they can solve common pain points for businesses. This knowledge will help you demonstrate your fit for the role and your proactive approach.
✨Showcase Your Communication Skills
Since this role requires outstanding internal and external communication, practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated value propositions in the past, and be ready to demonstrate your negotiation skills during the interview.
✨Be Ready to Collaborate
This position involves working closely with cross-functional teams. Think of examples where you've successfully collaborated with different departments to achieve a common goal. Highlight your ability to build relationships and maintain a positive attitude, as this is crucial for success at EBANX.