At a Glance
- Tasks: Monitor and manage IT infrastructure, ensuring seamless connectivity and support for corporate events.
- Company: Join EBANX, a leading fintech revolutionising global payments.
- Benefits: Performance bonuses, meal allowances, education support, and continuous learning opportunities.
- Other info: Diverse and inclusive culture with excellent career growth potential.
- Why this job: Shape the future of payments while making a real impact in a dynamic environment.
- Qualifications: Experience in tech support, knowledge of networks, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are. What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.
We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage. As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders. Let’s build what’s next — together.
At EBANX’s IT team you don’t just manage systems and infrastructure. You ensure that our technology, which connects millions of people to global companies, runs flawlessly every day. Here, every solution you create has a direct impact on the revolution of digital payments, making our work truly Out Of The Ordinary. We believe it is possible to create a diverse, equal and inclusive environment.
What your day-to-day will look like:
- Monitor and manage the internet link, ensuring stable and continuous connectivity
- Support the internal network, focusing on the configuration and maintenance of access points (APs)
- Manage IT assets, controlling inventory and the equipment lifecycle
- Provide support for on-site corporate events, ensuring the required infrastructure is in place
- Deliver priority support to company executives (VIP)
- Perform the onboarding process for new employees, configuring devices via Autopilot for Windows and Mac (iOS)
- Ensure proper and secure formatting of IT devices
- Apply ITIL framework principles to ensure quality and efficiency in support processes
- Use the ServiceNow platform for configuration, implementations, catalog creation, and API integrations
- Collaborate with different organizational levels, maintaining clear and objective communication
- Act proactively, focusing on service excellence and meeting the agreed SLAs for IT support and demands
- Provide support for Microsoft Entra ID (Azure AD), configuring identity synchronization, user and group management, conditional access policies, and multifactor authentication (MFA), as well as applying security configurations to protect the cloud infrastructure
- Support the administration of Google Workspace, including account creation and maintenance, permission control, application of security policies, and user support for tools such as Google Drive, Gmail, and Google Meet
What you need to shine in this role:
- Proven experience in technology infrastructure and support
- Knowledge of networks, firewalls, and information security
- Ability to manage devices via Windows and Mac Autopilot
- Knowledge of the ITIL framework and its best practices
- Experience with the ServiceNow platform (configuration, implementation, and integration)
- Strong interpersonal communication skills and the ability to support all levels of the company, with a focus on VIP support
- Proactivity and commitment to excellence in service delivery
Bonus points if you have:
- Development and automation skills
- Knowledge of Microsoft Intune (Configuration and Compliance Policies)
- Knowledge of Networking and Security (Zero Trust) for hybrid environments
- Advanced English
EBANX offers:
- Performance Bonus: Annual bonus program based on company results
- Meal Allowance: Monthly allowance to support your meals
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning
- Language Classes: Language classes to support your personal and professional development
Junior IT Coporate Analyst employer: EBANX
At EBANX, we pride ourselves on being a dynamic and inclusive employer that fosters a culture of innovation and collaboration. As a Junior IT Corporate Analyst, you will not only contribute to the cutting-edge world of fintech but also benefit from our commitment to employee growth through educational assistance and continuous learning opportunities. With a focus on service excellence and a supportive work environment, you'll be empowered to make a meaningful impact in the rapidly evolving digital payments landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Coporate Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at EBANX on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role in the IT team. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with networks, firewalls, and the ITIL framework. We want to see how you can contribute to our mission of making payments smarter!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've tackled tech challenges head-on. At EBANX, we love builders and problem-solvers, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our amazing team!
We think you need these skills to ace Junior IT Coporate Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior IT Corporate Analyst role. Highlight relevant experience and skills that match the job description, like your knowledge of networks and ITIL principles. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about fintech and how your background makes you a great fit for EBANX. Be sure to mention any specific projects or experiences that relate to the role.
Showcase Your Problem-Solving Skills:As a team of builders and problem-solvers, we love to see examples of how you've tackled challenges in the past. Whether it's managing IT assets or supporting corporate events, share specific instances where you made a difference.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s build what’s next together!
How to prepare for a job interview at EBANX
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networks, firewalls, and information security. Be ready to discuss how you've managed devices using Windows and Mac Autopilot, as well as your experience with the ITIL framework. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
EBANX values builders and problem-solvers, so come prepared with examples of how you've tackled challenges in previous roles. Think about specific situations where you improved connectivity or resolved IT issues quickly. This will demonstrate your proactive approach and commitment to service excellence.
✨Communicate Clearly and Confidently
Strong interpersonal communication skills are key for this role, especially when supporting VIPs. Practice explaining technical concepts in simple terms, and be ready to discuss how you would maintain clear communication across different organisational levels. This will highlight your ability to collaborate effectively.
✨Familiarise Yourself with ServiceNow
Since you'll be using the ServiceNow platform for various tasks, make sure you understand its configuration, implementation, and integration processes. If you have any hands-on experience, share that during the interview. It shows you're not just a theoretical expert but someone who can hit the ground running.
