At a Glance
- Tasks: Drive sales and manage client relationships in the industrial infrastructure sector.
- Company: Join a market leader in mission-critical industrial solutions across the UK.
- Benefits: Competitive salary, uncapped commission, company vehicle, and 28 days annual leave.
- Other info: Dynamic role with opportunities for professional growth and training.
- Why this job: Be a trusted advisor, making a real impact on critical asset management.
- Qualifications: Level 4+ in Mechanical, Chemical, or Energy Engineering with 5+ years in technical sales.
The predicted salary is between 38000 - 50000 £ per year.
EB Critical are a market-leading provider of mission critical industrial infrastructure solutions across the UK. Specialising in high efficiency combustion systems, fluid handling, and water treatment, we support sectors from food processing and brewing to pharmaceuticals and Oil and Gas. We are looking for a consultative seller to manage the full lifecycle of our clients' critical assets - from boiler houses to pump skids.
You will be responsible for selling capital equipment upgrades, long-term service agreements (O&M), emergency support contracts, and chemical water treatment programmes for boilers systems, industrial burners, and pumping systems, all while navigating UK specific regulations (EA, OFGEM, HSE).
Key Responsibilities- Business Development & Account Management
- Prospect and develop new business within UK industrial heartlands (Food & Bev, Brewing/Distilling, Paper, Chemicals, District Heating, NHS estates).
- Manage and grow an existing regional account base, focusing on contract renewals and cross-selling upgrades.
- Achieve and exceed annual sales quotas.
- Technical Solution Selling (The "Trusted Advisor" Role)
- Service Contracts: Sell preventive maintenance and breakdown cover to minimise downtime and ensure compliance with PSSR (Pressure Systems Safety Regulations) and EA combustion emissions limits.
- Capital Projects (Upgrades): Identify ageing or inefficient assets and propose turnkey retrofits—e.g., burner management system overhauls, low-NOx burner conversions to meet Local Authority clean air requirements, VFD installations for pumps, and heat recovery projects.
- Water Treatment: Sell integrated chemical dosing, softening, and RO programmes to prevent scale and corrosion, ensuring boiler feedwater meets BS 2486 (or BG04) guidelines.
- Site Audits & System Analysis
- Conduct on-site combustion efficiency tests, thermal imaging surveys, and asset performance assessments.
- Perform system water sampling to diagnose chemical imbalances.
- Prepare detailed technical proposals with UK-specific ROI calculations—including gas consumption savings, carbon footprint reduction (scope 1 & 2), and avoided downtime costs.
- Project Coordination
- Collaborate with our in-house design and commissioning teams to scope projects, manage submittals, and ensure seamless installation with minimal production interruption.
- Act as the primary liaison between the client and our projects team during large-scale retrofits.
- Education: Level 4 or above in Mechanical, Chemical, or Energy Engineering (or equivalent time-served apprenticeship with technical sales experience).
- Experience: 5+ years in technical sales, field service, or plant engineering within the UK industrial utilities sector.
- Core Technical Strength: Deep, demonstrable expertise in heat transfer, fluid dynamics (pump curves, NPSH, system resistance), combustion systems, water treatment processes. You must be comfortable walking into a plant room, reading P&IDs.
- Product Knowledge: Hands-on familiarity with boiler system, combustion systems, centrifugal pumps, plate heat exchangers, and water softeners/RO skids.
- UK Regulatory Awareness: Working knowledge of PSSR 2000, DSEAR, EA Process Guidance Notes (PG 1/1), and OFGEM’s CHPQA.
- Thermal fluid (hot oil) systems – common in asphalt and textile industries, with specific fire risk and pump sealing challenges.
- CHP (Combined Heat & Power) packages – grid synchronisation, heat-to-power ratios, and UK utility interconnect agreements.
- District heating network pumping stations – variable primary flow, differential pressure control, and thermal storage integration.
- Water treatment (steam/ hot water systems). However, to absorb that training effectively, you must bring strength in the surrounding core: steam tables, hydraulic balancing, burner flame management (UV/IR scanners), and water chemistry fundamentals (pH, conductivity, silica, alkalinity). If you can size a condensate return line from memory and explain why a deaerator temperature matters, we will teach you the rest.
- Gross margin achievement on equipment vs. service vs. chemicals (target mix: 40/40/20).
- Service contract renewal rate (Target: >92%).
- Number of site audits and energy surveys completed per quarter.
- Average deal size growth (upselling controls, heat recovery, or water treatment into existing boiler contracts).
- Transferable Diagnostics: Even when faced with unfamiliar kit (e.g., a thermal oxidiser or a packaged steam generator), you lean on your core—air/fuel ratios, pressure drop, material compatibility—to ask sharp questions and build immediate credibility with UK plant managers.
- Consultative Listening: Diagnose operational pain points ("My burner keeps locking out during the night shift") rather than just quoting spares.
- Crisis Management: Stay calm and solution-oriented when clients face unplanned outages—especially during winter peak demand.
- Commercial Acumen: Know when to offer a product support FOC to secure a 3-year service contract.
- Geographic Flexibility: Willingness to travel across the UK (and occasionally Ireland), with overnight stays as required. Full valid UK driving licence essential.
- Competitive Base Salary: £38,000 – £50,000 (dependent on experience) + Uncapped Commission / Bonus.
- Company Vehicle/ Car Allowance + Fuel Card (fully expensed business mileage).
- Corporate media days and activities.
- 28 days annual leave.
- Pension scheme (auto-enrolment with employer contribution).
- Professional membership support (CIBSE, IMechE, EI) and pathway to IEng / CEng if desired.
Technical Sales Engineer employer: EB Critical Engineering Services
At EB Critical, we pride ourselves on being a leading employer in the industrial infrastructure sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through our professional development support and training opportunities, ensuring you can advance your career while making a meaningful impact in critical industries across the UK. With competitive salaries, uncapped commission potential, and a strong focus on work-life balance, we provide an exceptional platform for Technical Sales Engineers to thrive and succeed.
Contact Details:
EB Critical Engineering Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Engineer
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Technical Sales Engineer at EB Critical Engineering Services, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including EB Critical Engineering Services. Tailor your message to explain why you’re drawn to them and how you can contribute as a Technical Sales Engineer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Technical Sales Engineer
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for EB Critical Engineering Services:When writing your cover letter, make sure to tailor your message specifically for EB Critical Engineering Services. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at EB Critical Engineering Services
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show EB Critical Engineering Services that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show EB Critical Engineering Services that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with EB Critical Engineering Services’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
