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- Tasks: Join us as a Voice Engineer, installing and troubleshooting cutting-edge VoIP systems.
- Company: Be part of a dynamic team delivering innovative communication solutions in Glasgow.
- Benefits: Enjoy a competitive salary, 31 days holiday, private healthcare, and flexible hybrid working.
- Why this job: This role offers hands-on experience with the latest tech and a chance to excel in customer service.
- Qualifications: Experience with SIP, VoIP, and strong networking skills are essential; a full UK driving licence is required.
- Other info: Quarterly bonuses and free broadband or monthly allowance make this opportunity even more attractive.
The predicted salary is between 27000 - 30000 £ per year.
Voice Engineer Exciting Opportunity! Take the next step in your career as a Voice Engineer delivering cutting-edge communication solutions, including Microsoft Teams Calling. Salary : £27,000 – £30,000 + benefits Location : Glasgow HQ (with UK travel as required) Key Responsibilities Install and commission VoIP/Cloud systems, including MS Teams Calling. Troubleshoot VoIP, SIP, and network issues remotely or onsite. Support pre/post-sales design and deployment of platforms. Deliver exceptional customer service and maintain shared knowledge bases. About You Experience with SIP, Voice Gateways, SBC, and VoIP. Strong networking skills (TCP/IP, QoS, troubleshooting). Customer-focused with excellent communication skills. Full UK driving licence required. Perks Competitive salary with quarterly bonuses. 31 days holiday (inc. public holidays). Private healthcare and enhanced pension after 6 months. Flexible hybrid working (3 days in the office). Free broadband or monthly allowance. AMRT1_UKTJ …
Voice Engineer employer: Eazzi Recruitment
Contact Detail:
Eazzi Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voice Engineer
✨Tip Number 1
Familiarize yourself with Microsoft Teams Calling and other VoIP technologies. Understanding the latest features and updates can give you an edge during discussions with our team.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to SIP and network issues. Being able to demonstrate your problem-solving abilities in real-time scenarios will impress us.
✨Tip Number 3
Showcase your customer service experience. We value candidates who can communicate effectively and maintain strong relationships with clients, so be ready to share relevant examples.
✨Tip Number 4
Prepare to discuss your networking knowledge, particularly TCP/IP and QoS. Highlight any hands-on experience you have, as this will be crucial for the role.
We think you need these skills to ace Voice Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SIP, Voice Gateways, SBC, and VoIP. Emphasize your networking skills and any relevant projects you've worked on that demonstrate your expertise in these areas.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities listed. Mention your customer service skills and provide examples of how you've delivered exceptional service in previous roles.
Showcase Relevant Experience: When detailing your work experience, focus on specific instances where you installed or troubleshot VoIP/Cloud systems. Highlight any experience with Microsoft Teams Calling and how you contributed to successful deployments.
Prepare for Technical Questions: Be ready to discuss technical aspects of VoIP, SIP, and network troubleshooting during interviews. Brush up on common issues and solutions, as well as your approach to problem-solving in these areas.
How to prepare for a job interview at Eazzi Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SIP, Voice Gateways, SBC, and VoIP. Highlight specific projects where you successfully installed or troubleshot these systems, as this will demonstrate your hands-on expertise.
✨Demonstrate Customer Focus
Since the role emphasizes exceptional customer service, share examples of how you've effectively communicated with clients in the past. Discuss any challenges you faced and how you resolved them to ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially related to VoIP and network issues. Practice articulating your thought process when troubleshooting, as this will show your analytical abilities.
✨Understand the Company Culture
Research the company’s values and work environment. Be ready to explain why you want to work there and how you align with their mission, particularly in delivering cutting-edge communication solutions.
