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For Companies At a Glance
- Tasks: Lead daily operations and manage customer service across two locations.
- Company: Join a well-established local business with a strong community presence.
- Benefits: Enjoy a full-time, permanent role with opportunities for staff development.
- Why this job: Be a key player in driving performance and supporting a high-performing team.
- Qualifications: Experience in operations or team management is essential.
- Other info: This role offers a chance to make a real impact on operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
A well-established local business is looking for an experienced Operations Manager to oversee the daily running of its customer service and sales functions. This is a key leadership role, focused on driving performance, ensuring regulatory compliance, and supporting the development of a high-performing, customer-focused team.
Key Responsibilities:
- Lead and manage daily operations across two sites
- Oversee workload, task allocation, and service standards
- Support staff development, training, and performance reviews
- Maintain compliance with internal policies and regulatory requirements
- Manage customer complaints and credit control procedures
- Drive process improvement and operational efficiency
What Youll Bring:
- Experience in operations or team management roles
- Strong organisational and people leadership skills
- A proactive and solution-focused mindset
- Confidence handling compliance, training, and audits
- Ability to work across multiple locations
Apply now to play a central role in supporting growth and operational excellence.
Operations Manager employer: Eazzi Recruitment Ltd
Contact Detail:
Eazzi Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operations and customer service processes of the company. Understanding their current practices will help you demonstrate how your experience aligns with their needs during any discussions.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and ability to drive operational efficiency. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 4
Research the latest trends in operations management and customer service. Being knowledgeable about industry best practices will not only impress during interviews but also show your commitment to continuous improvement.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations and team management. Use specific examples that demonstrate your leadership skills and ability to drive performance.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your proactive mindset and experience with compliance and training make you a perfect fit for the role.
Showcase Relevant Achievements: In your application, include quantifiable achievements from previous roles that illustrate your ability to improve operational efficiency and manage customer service effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eazzi Recruitment Ltd
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be expected to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Demonstrate Your Problem-Solving Abilities
This role requires a proactive and solution-focused mindset. Be ready to discuss specific challenges you've faced in previous positions and how you resolved them, particularly in operations or customer service.
✨Understand Compliance and Regulatory Requirements
Since compliance is a key part of the job, brush up on relevant regulations and internal policies. Be prepared to explain how you've ensured compliance in your previous roles and how you would approach it in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing customer complaints or improving operational efficiency. Think of scenarios from your past experience that highlight your skills in these areas.
