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- Tasks: Join us as a Voice Engineer, installing and troubleshooting cutting-edge communication systems.
- Company: Eazzi Recruitment Ltd specializes in innovative communication solutions.
- Benefits: Enjoy a competitive salary, 31 days holiday, private healthcare, and flexible hybrid working.
- Why this job: This role offers hands-on experience with VoIP technology and a chance to enhance customer service skills.
- Qualifications: Experience with SIP, VoIP, and strong networking skills are essential.
- Other info: UK travel may be required; a full UK driving licence is necessary.
The predicted salary is between 27000 - 30000 £ per year.
Voice Engineer Exciting Opportunity! Take the next step in your career as a Voice Engineer delivering cutting-edge communication solutions, including Microsoft Teams Calling. Salary : £27,000 – £30,000 + benefits Location : Glasgow HQ (with UK travel as required) Key Responsibilities Install and commission VoIP/Cloud systems, including MS Teams Calling. Troubleshoot VoIP, SIP, and network issues remotely or onsite. Support pre/post-sales design and deployment of platforms. Deliver exceptional customer service and maintain shared knowledge bases. About You Experience with SIP, Voice Gateways, SBC, and VoIP. Strong networking skills (TCP/IP, QoS, troubleshooting). Customer-focused with excellent communication skills. Full UK driving licence required. Perks Competitive salary with quarterly bonuses. 31 days holiday (inc. public holidays). Private healthcare and enhanced pension after 6 months. Flexible hybrid working (3 days in the office). Free broadband or monthly allowance. JBRP1_UKTJ
Eazzi Recruitment Ltd | Voice Engineer employer: Eazzi Recruitment Ltd
Contact Detail:
Eazzi Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eazzi Recruitment Ltd | Voice Engineer
✨Tip Number 1
Familiarize yourself with Microsoft Teams Calling and other VoIP technologies. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to SIP and network issues. Being able to demonstrate your problem-solving abilities during the interview will show that you're ready for the challenges of the role.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Highlight how you've maintained strong communication with clients and resolved their issues effectively, as this is crucial for the role.
✨Tip Number 4
Since the position requires UK travel, ensure you have a valid driving license and be ready to discuss your flexibility regarding travel during the interview.
We think you need these skills to ace Eazzi Recruitment Ltd | Voice Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Voice Engineer position. Understand the key responsibilities and required skills, especially regarding VoIP, SIP, and networking.
Tailor Your CV: Customize your CV to highlight relevant experience with VoIP systems, Microsoft Teams Calling, and any troubleshooting skills you possess. Use specific examples that demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering communication solutions. Mention your customer service skills and how they align with the company's focus on exceptional service.
Highlight Relevant Certifications: If you have any certifications related to VoIP, networking, or Microsoft Teams, be sure to mention them in your application. This can set you apart from other candidates.
How to prepare for a job interview at Eazzi Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SIP, Voice Gateways, SBC, and VoIP. Highlight specific projects where you successfully installed or troubleshot VoIP systems, especially in relation to Microsoft Teams Calling.
✨Demonstrate Customer Service Excellence
Since the role emphasizes exceptional customer service, think of examples where you went above and beyond for a client. Be ready to explain how you handle challenging situations and maintain a positive relationship with customers.
✨Prepare for Networking Questions
Brush up on your networking knowledge, particularly TCP/IP and QoS. Expect questions that test your troubleshooting skills in real-world scenarios, so practice explaining your thought process clearly.
✨Understand the Company Culture
Research Eazzi Recruitment Ltd and their approach to communication solutions. Familiarize yourself with their values and how they align with your own, as this will help you articulate why you're a good fit for their team.
