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- Tasks: Create user-friendly guides and documents for our innovative fire safety products.
- Company: Join Eaton, a global leader in energy-efficient solutions committed to sustainability and diversity.
- Benefits: Enjoy competitive pay, wellness programs, and opportunities for growth through Eaton University.
- Why this job: Be part of a team that values ethics, innovation, and making a positive impact on the environment.
- Qualifications: Bachelor's degree in Engineering or Communications with 2 years of technical writing experience required.
- Other info: Work in a collaborative environment focused on continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Join Eaton and be a part of our commitment to providing impactful, energy-efficient solutions that shape a sustainable future. At Eaton, we make what matters work, and we\’re dedicated to fostering a workplace where ethics, inclusion, diversity, and our people are at the forefront.
Located in Cwmbran, our Plant is the Center of Excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices.
We are looking aTechnical Author Engineerto work at our Cwmbran site.
We are ethical – We are passionate – We are responsible – We are efficient – We are transparent – We are learning. We are EATON!
- Support customers with after-sales solutions by writing documents and guides that explain how to use products and services.
- Research products for evaluation, planning, development, and creation of all technical materials across multiple media formats.
- Conduct target audience analysis to determine the type of technical document required and the most suitable medium for hosting.
- Research, outline, write, and edit content, collaborating with various departments to understand project requirements.
- Gather information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Work with development and support leads to identify documentation repositories, revise and edit content, and determine optimal solutions for data compilation and centralized storage.
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards, ensuring easy data migration.
- Develop content in alternative media forms for maximum usability, maintaining a consistent voice across all documentation.
- Assess content for clarity, consistency, and conciseness to ensure it is mistake-free, easy to follow, and up-to-date.
- Revise, review, or modify documents prepared by others and maintain existing documentation.
- Bachelors degree (or equivalent) in Engineering, Communications, or a relevant technical field
- At least 2 years of proven experience as an effective technical writer within an engineering field
- Knowledge of life safety systems required
- Affiliation with ISTC or equivalent preferred
- Ability to demonstrate strong understanding of UL864+217 and EN-54 (minimum requirement)
- Analytical thinking and problem-solving skills
- Consistent ethical mindset
- Strong interpersonal and influencing skills; ability to coordinate effectively
- Excellent organizational skills; capable of multitasking and solving problems
- Solid understanding of SDLC (Systems Development Lifecycle)
- Good knowledge of computers and relevant software packages
- Ability to work well in a team environment and independently plan and execute work initiatives
- Strong organizational, planning, and project management abilities
- Competitive compensation and benefits package
- Challenging projects in dynamic collaborative team
- Great company benefits including
- We make your aspirations matter Eaton encourages internal promotion, whenever possible
- We make your growth matter – We invest in our employees for the long term not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
- We make your contributions matter – reliability, safety, efficiency, and sustainability are at the core of our dedication to improving peoples lives and the environment through power management technologies
- We make your wellbeing matter We put your health and safety first. Wellness at Eaton is more than a program, its about changing the environment by offering the right tools to help empower employees to make that happen
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries.
- 2018-2025 World\’s most admired companies, Forbes
- 2016-2023 Best Place to work for LGBTQ Equality, HRC
- 2023-2024 Top 100 Global Most Loved Workplaces, Newsweek
- 2012-2025 World\’s Most Ethical Companies, Ethisphere
- UK\’s Top 100 Most Loved Workplace in Newsweek 2023
Technical Author in Cwmbran employer: Eaton
Contact Detail:
Eaton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author in Cwmbran
✨Tip Number 1
Familiarise yourself with Eaton's products and services, especially in the fire safety sector. Understanding their offerings will help you tailor your discussions and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Eaton, particularly those in technical writing or engineering roles. They can provide valuable insights into the company culture and expectations for the Technical Author position.
✨Tip Number 3
Prepare to discuss your experience with life safety systems and relevant standards like UL864+217 and EN-54. Being able to articulate your understanding of these topics will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work collaboratively by highlighting past experiences where you coordinated with different departments. This is crucial for a role that involves gathering information from subject-matter experts.
We think you need these skills to ace Technical Author in Cwmbran
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Author position. Understand the key responsibilities and required skills, such as knowledge of life safety systems and technical writing experience.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your technical writing background, any engineering qualifications, and specific projects that showcase your ability to create clear and concise documentation.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for Eaton. Mention your passion for energy-efficient solutions and how your values align with their commitment to ethics and sustainability.
Showcase Your Writing Skills: Include samples of your previous technical writing work or describe specific projects where you successfully created user manuals or technical documents. This will demonstrate your ability to communicate complex information clearly and effectively.
How to prepare for a job interview at Eaton
✨Understand the Company Values
Before your interview, take some time to research Eaton's core values such as ethics, inclusion, and sustainability. Be prepared to discuss how your personal values align with theirs, as this will show that you are a good cultural fit for the company.
✨Showcase Your Technical Writing Skills
As a Technical Author, your ability to communicate complex information clearly is crucial. Bring samples of your previous work or be ready to discuss specific projects where you successfully created technical documentation. Highlight your experience with life safety systems and relevant standards like UL864+217 and EN-54.
✨Prepare for Collaboration Questions
Eaton values teamwork and collaboration. Be ready to share examples of how you've worked with cross-functional teams in the past. Discuss how you gathered information from subject-matter experts and collaborated with different departments to create effective documentation.
✨Demonstrate Problem-Solving Abilities
During the interview, you may be asked about challenges you've faced in your previous roles. Prepare to discuss specific instances where you identified a problem, analysed it, and implemented a solution, particularly in relation to technical writing or project management.
