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For Companies At a Glance
- Tasks: Create user-friendly documents and guides for fire safety products.
- Company: Join Eaton, a global leader in high-quality fire systems and devices.
- Benefits: Enjoy competitive pay, learning opportunities, and a focus on wellbeing.
- Why this job: Be part of a dynamic team making a real impact in safety and sustainability.
- Qualifications: Bachelor’s degree in Engineering or Communications; 2 years of technical writing experience required.
- Other info: This is an entry-level, full-time role with potential for internal promotion.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Technical Author Engineer – 18 month FTC role at Eaton.
Located in Cwmbran, our Plant is the Center of Excellence for the Fire product line, a leading manufacturer and global supplier of high-quality fire systems and devices. Eaton is committed to ethics, inclusion, diversity, and the development of our people.
What You’ll Do
- Support customers with after-sales solutions by writing documents and guides that explain how to use products and services.
- Research products for evaluation, planning, development, and creation of all technical materials across multiple media formats.
- Conduct target audience analysis to determine the type of technical document required and the most suitable medium for hosting.
- Research, outline, write, and edit content, collaborating with various departments to understand project requirements.
- Gather information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Work with development and support leads to identify documentation repositories, revise and edit content, and determine optimal solutions for data compilation and centralized storage.
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards, ensuring easy data migration.
- Develop content in alternative media forms for maximum usability, maintaining a consistent voice across all documentation.
- Assess content for clarity, consistency, and conciseness to ensure it is accurate, easy to follow, and up to date.
- Revise, review, or modify documents prepared by others and maintain existing documentation.
Qualifications
- Bachelor’s degree (or equivalent) in Engineering, Communications, or a relevant technical field
- At least 2 years of proven experience as an effective technical writer within an engineering field
Skills
- Knowledge of life safety systems required
- Affiliation with ISTC or equivalent preferred
- Ability to demonstrate strong understanding of UL864+217 and EN-54 (minimum requirement)
- Analytical thinking and problem-solving skills
- Consistent ethical mindset
- Strong interpersonal and influencing skills; ability to coordinate effectively
- Excellent organizational skills; capable of multitasking and solving problems
- Solid understanding of SDLC (Systems Development Lifecycle)
- Good knowledge of computers and relevant software packages
- Ability to work well in a team environment and independently plan and execute work initiatives
- Strong organizational, planning, and project management abilities
What We Offer
- Competitive compensation and benefits package
- Challenging projects in dynamic collaborative team
- We provide internal promotion opportunities where possible
- Learning and development opportunities through Eaton University
- Reliability, safety, efficiency, and sustainability initiatives central to our work
- Wellbeing focus with health and safety at the forefront
We are committed to equal employment opportunities and prohibit unlawful discrimination in our recruitment processes on the basis of age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected by law.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Appliances, Electrical, and Electronics Manufacturing
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This posting reflects the responsibilities and requirements of the role and is not an advertisement for a fixed-term contract that may not be available in all locations.
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Technical Author Engineer- 18 month FTC employer: Eaton
Contact Detail:
Eaton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author Engineer- 18 month FTC
✨Tip Number 1
Familiarise yourself with the specific technical standards mentioned in the job description, such as UL864+217 and EN-54. Understanding these standards will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees at Eaton, especially those in technical writing or engineering roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience with various documentation formats and tools. Be ready to share examples of how you've successfully collaborated with different departments to create effective technical documents.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've tackled challenges in previous roles. This will highlight your analytical thinking and ability to work independently, both of which are crucial for this position.
We think you need these skills to ace Technical Author Engineer- 18 month FTC
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Technical Author Engineer position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a technical writer, particularly in engineering or related fields. Mention specific projects where you created technical documents, manuals, or guides.
Showcase Your Skills: Make sure to include key skills mentioned in the job description, such as knowledge of life safety systems, strong analytical thinking, and familiarity with SDLC. Provide examples of how you've applied these skills in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're a great fit for Eaton. Discuss your passion for technical writing and how your values align with Eaton's commitment to ethics, inclusion, and development.
How to prepare for a job interview at Eaton
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Technical Author Engineer. Familiarise yourself with the types of documents you'll be creating and the specific products you'll be working with at Eaton.
✨Showcase Your Writing Skills
Bring samples of your previous technical writing work to the interview. This will demonstrate your ability to create clear and concise documentation, which is crucial for this role.
✨Research Eaton's Products
Take some time to research Eaton's fire systems and devices. Understanding their products will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Team Collaboration Questions
Since the role involves collaborating with various departments, be ready to discuss your experience working in teams. Think of examples where you've successfully coordinated with others to achieve a common goal.
